Beginning March 1, Etsy will withhold Personal Income Tax (PIT) and Value Added Tax (VAT) where applicable from Vietnamese sellers and remit it to the Vietnamese tax authorities in accordance with local requirements.

Etsy uses the information you provide to report and remit taxes to Vietnamese authorities and may periodically validate it to confirm it’s accurate. If incorrect or incomplete information is provided, we may not be able to properly calculate, report, and remit taxes and you will be responsible for correcting any incorrect reporting and/or withholding with the local taxing authority. Additionally, we may need to take action on your shop, including placing it in Vacation Mode or suspending selling privileges.   

We recommend double-checking that your name and taxpayer address matches your name and address used for your tax filings in Vietnam.

I’m an individual or household seller

If you’re an individual or household seller, you’re subject to PIT and VAT being withheld and remitted to the Vietnamese tax authorities.

• Domestic sales: PIT and VAT withheld
• International sales: PIT withheld

Learn more about the percentage of sales Etsy withholds and remits to Vietnamese tax authorities.

You’ll need to provide Etsy with a 12-digit Citizen ID (also known as your Personal Identification Number (PIN)).

To review, add, or update your information on Etsy.com: 

1. Sign in and go to Shop Manager.
2. Go to Finances and select Legal and tax information. 
3. Under Legal shop information, select Individual or sole proprietorship.
4. Under Additional taxpayer ID, select Add taxpayer ID. 
5. Select Vietnam (Citizen ID) from the dropdown list, and enter your 12-digit number. 

If you’re updating an existing Citizen ID, you’ll need to remove it before following the steps above. 

I’m a corporate business

If you’re a corporate business (private enterprise or company), you’ll need to provide a valid 10-digital Enterprise Registration Certificate (ERC) number. If a valid ERC is on file, you are not subject to having PIT or VAT withheld or remitted.

To review, add, or update your information on Etsy.com: 

1. Sign in and go to Shop Manager.
2. Go to Finances and select Legal and tax information. 
3. Under Legal shop information, select Incorporated business.
4. Under Primary taxpayer ID, enter your 10-digit ERC and provide requested details about your business. 

Sellers who claim to be a business but cannot provide a valid ERC must instead declare themselves as individual sellers and provide Etsy with a valid Citizen ID. Etsy will withhold PIT and VAT where applicable when a valid ERC is not provided. 

What percentage of my sales does Etsy withhold and remit to Vietnamese tax authorities?

For goods purchased by buyers outside of Vietnam: 

For goods purchased by buyers within Vietnam: 

What information does Etsy report to the Vietnamese tax authorities?

Etsy provides the Vietnamese tax authorities details of the transactions sellers make on the Etsy platform on a monthly basis. The information reported includes your tax information and details of the transactions carried out via the platform.

How can I keep track of the withheld amounts?

For any eligible sales, you can view withheld amounts in your Payment account. You’ll see a line item in your Recent activities for the amount of taxes withheld. You’ll also see the withholding tax categories in your Activity summary.

What happens to withheld taxes if an order is refunded or cancelled?

If an order is refunded or cancelled within the same calendar month the transaction took place (for example, an order placed on January 15 is canceled or refunded on January 29), Etsy will refund the withheld tax amount to your Payment account.
If an order is refunded or cancelled after the calendar month in which the transaction took place (for example, an order placed on January 15 is canceled or refunded on February 1), Etsy systems will not automatically refund the withheld tax amount to your Payment account. Please see Etsy's Fees & Payments Policy for more information.