Stay up to date with the latest changes for Etsy sellers. Here you’ll find updates on new features, Etsy policy, and site changes that can impact how you manage your shop.
This article is meant to give sellers an overview of important changes at a glance, and some updates may not be listed here. Etsy News, the Etsy Forums and Site Updates in the Seller Handbook also have a variety of information on what’s new at Etsy.
April 2024
Gift recipient messages
- Gift recipients can now message sellers with questions rather than contacting the buyer. These messages are badged with "gift recipient" and "help request".
Identify verification
- New sellers will be asked to verify their identify to help keep our community safe.
March 2024
Profit calculator
- Sellers can now see a calculation of how much money they'll earn from a sale when creating or editing a listing. This can be viewed by selecting Estimated profit in the Price & Inventory section of your Listings manager.
Coupon expiration dates
- Thank you coupons and Abandoned basket offers now have expiration dates.
- Thank you coupons: Expire 1 year from the coupon's creation date.
- Abandoned basket offers: Expire 60 days from the coupon's creation date.
February 2024
Blocking messages
- Now when you mark a message as spam, you'll also block the member. This prevents any further messages from that member and they will be unable to reply to any existing threads they’re a part of.
Regulatory operating fees
- Starting 1 April, the regulatory operating fees for sellers in Spain and Türkiye will increase. Also starting 1 April, sellers in India and Vietnam will also be charged regulatory operating fees. Learn more about regulatory operating fees.
January 2024
Personalised gift pages
- When marking a purchased item as a gift, buyers now have the option to input the gift recipient's email address. This will automatically send a personalised gift link to the recipient showing them the status of their order.
November 2023
Etsy Payments expansion
- Etsy payments is now available in Japan, Ukraine, Thailand, Peru, Argentina, Chile, and India (exports only). Learn more about Etsy Payments.
October 2023
UPS Postage Labels
- US Sellers can now purchase and print UPS postage labels from their Etsy shop.
Etsy Payments in more countries
- Etsy Payments is now available to sellers in Thailand and Ukraine. Japan, Chile, Argentina, Peru, and India (export sales only) will be included in the coming months. Learn more.
September 2023
Etsy Payments in Thailand
- Sellers in Thailand can now sign up for Etsy Payments using a Payoneer Payment Account. Learn more.
Etsy Share & Save
- Sellers now have the option to enrol in the Share & Save Programme. With Share & Save, you can save on Etsy fees when you drive your own traffic to your shop and listings.
Actual processing times
- If you have a history of completing your orders faster than your stated processing times, you can now automatically update your delivery profiles to show buyers your actual processing time.
August 2023
Make an offer feature
- Sellers who have their currency set to USD can allow buyers to make price offers on some or all of their listings. Learn more.
Payment account reserves
- We've updated Payment account reserves to address a few seller pain points. Learn more.
Confirming seller info
- Due to new laws and regulations, some sellers are receiving an email alert about an upcoming requirement to review and confirm seller info. If this applies to you, we'll contact you again by email and in your Shop Manager Dashboard to ask you to confirm your seller info within a given deadline.
July 2023
Royal Mail QR Codes
- Sellers based in the UK will begin to see the option to generate a digital QR code for domestic Royal Mail orders. This code can be taken to a Royal Mail post office to have the postage label printed there, rather than needing to do it from your home.
USPS Ground Advantage
- USPS is combining their First Class Package and Parcel Select Ground services into a new service called Ground Advantage. Learn more.
Evri Postage Labels
- UK sellers now have the option of purchasing either Royal Mail or Evri Postage labels directly from their Etsy shop. Learn more.
June 2023
Order Processing Schedule:
- Sellers will begin to see the option to include Saturday and Sunday in their order processing times. This means that if you prepare or dispatch packages on the weekend, buyers will get a more accurate estimate of when their package will arrive. Learn more.
Google Analytics:
- Google has retired their former Universal Analytics service and replaced it with Google Analytics 4. To continue using Google Analytics for your Etsy shop or Pattern site, make sure you create an updated Google ID tag using the instructions in our help article.
May 2023
Etsy Design Awards:
- The 2023 Etsy Design Awards have kicked off! Learn more.
April 2023
Shop Management:
- The ability to create digital listings in the new listing creation flow is now available.
March 2023
Shop management:
- Sellers will begin to see a new listing creation flow in their Shop Manager. This new listing flow will roll out to groups of sellers in phases, and is planned to be available to all US and international sellers by mid-April. You can switch between the old and new listing experiences at any time. Learn more.
India Sellers:
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Sellers in India must now use postage labels purchased through Etsy to complete all eligible domestic orders, with some exceptions. Learn more.
January 2023
The Etsy Seller App:
- Version 1.35 of the Etsy Seller App is now available. This update brings several changes to the in-app navigation and the ability to see and respond to buyer reviews from the More section of the app.
Account suspension:
- If your account privileges were permanently suspended due to a policy violation and you’d like to continue selling on Etsy, you can file an appeal with Etsy in the Appeals Centre. Learn more.
Delivery:
- Priority Mail products purchased through Etsy can now qualify for cubic pricing. Cubic pricing is based on a package's size and distance travelled rather than its weight. This can be beneficial for sellers who send heavy, small items.
Etsy Policy Update:
- As of 24th January, sellers outside of the EU must include a return policy when creating or editing an item listing, even if your policy is that you don't accept returns or exchanges for that listing. Whether you choose to accept returns or exchanges on your listings is still completely optional.
Mexico sellers:
- As of 1st January, to comply with local laws, Etsy withholds a withholds a percentage of sales for Mexico sellers to remit to the Servicio de Administración Tributaria (SAT). If you're based in Mexico, to ensure Etsy withholds and remits the minimum necessary amount, add your RFC ID in your Legal and tax information.
December 2022
The Etsy Seller App:
- Multiple photos can now be added to listings through the Etsy Seller app.
November 2022
Shop Management:
- Introduction of weekly auto replies: Sellers now have the ability to set up a recurring weekly auto reply schedule. Messages a seller receives outside of their availability will have an auto reply sent in response.
Dispatch:
- One World Express postage labels: Sellers in India can now onboard with One World Express Shipping as a more affordable international delivery option.
October 2022
Shop Management:
- Introduction of listing-level return policies: Sellers can now set return policies across their individual listings rather than one shop-wide return policy.
Payments:
- Update to Bank Verification for US Sellers: Sellers with bank accounts located in the US are now required to verify their bank account with Plaid while opening a shop or any time you update your bank details.
Site Layout Changes:
- The Address tab in Shop Manager has been moved from the Payments Settings page and is now located in the Legal and tax info page.
The Etsy Seller App:
The following actions can now be performed through the Etsy Seller App:
- Sellers can now apply item attributes to their listings through the app.
- Listing videos can now be edited directly from the app.
- Custom orders can be created through the app.