Etsy Support can help you with account, shop, or purchasing issues over chat, phone, or email.
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Questions about your order
If you have questions about an item or order you purchased, you can contact the seller. Sellers can help with order tracking or specifics about an item.
Problems with your order
If you don't receive your order or it doesn't match the description in the listing on Etsy, you can open a case with the seller.
Get help setting up your shop
Congrats on starting your Etsy shop! We have plenty of resources to help you get started: