How to Update the Billing Card on File for Your Etsy Shop

If you run an Etsy Shop and you use Etsy Payments, you must have a credit or debit card on file. Updating your card on file can help prevent overdue bills, which may be subject to penalties such as restricted account privileges, shop suspension, and removal of the Star Seller badge.

  1. Sign in to Etsy.com and go to Shop Manager.
  2. Go to Finances, then Payment settings.
  3. Select Billing.
  4. Select Edit under your card details or choose Add new card under Your cards.
  5. Enter your card details and select Save.

  1. Open the Sell on Etsy app and tap More.
  2. Tap Finances, then Payment settings.
  3. Tap the dropdown and select Billing.
  4. Tap Edit or Add a new card.
  5. Enter your card details and tap Save.

You can add a prepaid card to your account if you already have a credit or debit card. However, a non-reloadable prepaid card can’t be your only or primary payment card. If you try to add a non-reloadable prepaid card as the only card on file, you will see an error message. You can always pay your bill manually with a non-reloadable prepaid card

If you’re a seller with a bank account in Germany, Austria, and the Netherlands, you aren’t required to have a credit or debit card on file for Etsy Payments.

If you updated your billing card because an auto-billed payment failed, you’ll need to make a manual payment.

Did this help?
Why didn’t this article help you? (select all that apply, required question)

Thanks for your feedback!

Still have questions?

Contact support