Coming soon: We’re redesigning your Payment account to show your payments received and fees owed in the same place. Find out what’s changing
Note: If your Etsy bill is past due, please check out this Help article.
If you have the Sell on Etsy app, you can pay your bill and manage your payment account in the Finances section.
Reviewing fees on your bill
Click a month to view an itemised breakdown.
All shop-related fees and bills from Etsy are charged and settled in USD.
On your billing page you'll see:
- Statement Balance: The amount due on the 1st of the month. If your bill is paid and up to date, your statement balance will be $0.00 USD. If your statement balance shows an amount owed, click Make a Payment to pay your bill.
- Outstanding Balance: All unpaid fees for your shop, including any unpaid fees since your last statement was issued. If your statement balance shows $0.00 USD and your outstanding balance shows a balance owed, this is for fees incurred during the current month. This amount will be due when your bill is created on the 1st of the following month.
Monthly Statements: A summary of the fees incurred and payments made for each month. On the left, each month is a link to a itemised list of fees and payments from that month:
Click View current statement for a itemised list of your fees and payments for this month.
- Click View all statements to see a summary of all of your Etsy statements.
Etsy bill due date
If you're not enrolled in AutoBilling (available for US sellers), your Etsy bill is issued on the 1st of the month and includes your fees from the previous month.
It’s due on the 1st, but you can pay it up until the 15th.
- Your bill must be paid by 12:00 a.m. UTC on the 16th day of the month (or 7 p.m. ET on the 15th) or your account will become past due.
To see this deadline in your time zone, you can use a time zone converter like this one.
If your Etsy bill becomes past due, your account may be subject to limited privileges and eventual account suspension.
Paying your bill
You have the option to pay your bill via PayPal, the credit card you have on file, or with your payment account balance (if you are eligible and offer Etsy Payments in your shop).
On the Your Bill page, select the amount you want to pay along with your payment method.
Pay with Your Credit Card on File
Select the credit card option and click Submit Payment. Follow the on-screen instructions.
Pay with PayPal
Select the PayPal option and click Submit Payment. You will be sent to PayPal and prompted to log in to your PayPal account.
Log in, review your payment, and click Pay Now. You will then be redirected back to Etsy to complete the payment.
Pay Using Your Payment Account Balance
Sellers who accept Etsy Payments can pay with their payment account.
Keep in mind, only payment account funds available for deposit can be used for a bill payment.
Check the box that says Apply $x.xx USD from payment account, and click Submit Payment.
If your bill amount is greater than your payment account balance, you can pay part of your bill with the available funds in your payment account and the remainder using your credit card or PayPal.
If you have a non-USD payment account, your balance will be converted to USD at no additional cost to you.
Note: There is no minimum amount you must owe Etsy before you can pay your bill.
AutoBilling is available for US sellers. Learn more about AutoBilling.
Card declined while paying bill
Be sure your card info is up to date by going to Shop Manager > Finances > Payment settings > Billing.
Double-check the following:
- You're using a credit card or a debit card with a credit card logo on it.
- You're entering the correct CCV number. This number is often the last group of numbers on the back of your card. Depending on your card, it could be anywhere from 2-4 digits. Most cards in the US have 3-digit CCV numbers.
- Your credit card number is not more than 16 digits long.
- You're not using any special characters in your credit card information, such as accent marks or non-English letters.
- If you're locked out of the system, wait 24 hours before entering the information again. This will allow the system to reset.
If your card still doesn't work, please contact your card provider for further assistance. You can also try a different card or pay your bill using PayPal.
Etsy billing time zone
For more information, please check out our Fees & Payments Policy.