How to Verify Your Identity for Etsy Payments

When you sign up for Etsy Payments, you must choose to onboard as either an individual or a business. To help Etsy protect both you and the overall safety of the marketplace, we will need to verify the details that you enter.

Individual

To sign up for Etsy Payments as an “individual”, you will need to provide the following details so that we can verify your identity: First name, last name, date of birth, home address, and in certain locations, full or partial individual tax number (like a partial SSN in the US).

Business

If you sign up as a “business”, we’ll need to verify your business information in addition to your personal identity.

You’ll need to provide the following details about your business: Entity name, legal address, taxpayer number, your business identification number (in the US this is different from your employer identification number), along with the identifying details of the primary point of contact for the business.

The name of the business identification number may vary by location, and while not exhaustive, it may be known by the following names:

  • Entity number or ID
  • Business number or ID
  • Department number or ID
  • Company number
  • Filing number
  • Document number
  • Control number
  • Organisation number
  • Charter number
  • Licence number
  • Registry number

If you need help locating your business identification number, you can try looking up your business registration information on your local government website where you registered, or contact your local government office directly for more assistance.


If we can't verify your business information, you will be notified by email to re-enter your business details to confirm the details are correct. If your information looks correct and you continue to have trouble, please contact your local tax authority or applicable government entity, where the business is registered, for more assistance.

Additional Verification

If we can’t verify your identity from the details you provided for Etsy Payments, you may be asked for additional information.

To verify your identity for Etsy Payments:

First, make sure that you correctly entered all your personal as well as your financial information on your Etsy Payment account. To check on your financial information:

  1. Sign in to Etsy.com.
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Finances.
  4. Click Payment settings.
  5. Click Update next to Bank details. Check that your bank details are correct and click Save new details.
  6. Click Address and check that your address is correct. 

Next, we may ask for an updated copy of your government-issued ID card. Please scan or photograph your ID. This can be one of the following:

  • A valid driving licence
  • A valid government-issued photo ID
  • A valid government-issued passport

The information on the document must correspond with the information provided during shop setup.

The copy must contain your full name, date of birth, and expiration date. If any of this information is on the back of your ID, you will need to upload a copy of both the front and back of your document. Your name on your ID must be in Latin characters, otherwise we may reject the copy.

Make sure the image or images of your documents are clear and legible, but do not alter the photograph / scan. If they're not, we may ask you to upload a better version.

Then, upload the image of your documents.

Finally, confirm your personal information again in your payment account and add a debit or credit card to your shop, which is a requirement for most Etsy shops:

  1. Sign in to Etsy.com.
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Finances.
  4. Click Payment settings.
  5. Click Billing.

This information allows us to turn on Etsy Payments for your shop once we've approved your documentation.

When start using Etsy Payments, we need to verify your identity. This helps Etsy protect both you and the overall safety of the marketplace.

If we can’t verify your identity from the information you gave us when you signed up for Etsy Payments, you’ll be asked for additional information to confirm your identity.

First, make sure that you entered all your personal and financial information on your Payment account. Check your information in your Payment settings.

  1. Click Update next to Bank details. Check that your bank details are correct and click Save new details.
  2. Click Address and check that your address is correct.

Next, scan or photograph your government-issued ID. This can be one of the following:

  • A valid driving licence
  • A valid government-issued photo ID
  • A valid government-issued passport

The information on the document must correspond with the information provided during shop setup.

Then, upload the image of your documents.

Finally, confirm your personal information again in your payment account and add a debit or credit card to your shop, which is a requirement for most Etsy shops in your Payment settings under Billing.

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