How to Offer Free Delivery With Delivery Profiles

If you set up a free delivery guarantee for your shop, all orders 35 USD or more delivered to the US will have free delivery for the buyer. 

If you want to offer free delivery to buyers outside of the US, or you want to offer free delivery for all orders from your shop, you can use free delivery profiles.

Learn more about delivery profiles.

How to create a free delivery profile

  1. Go to Shop Manager, then Settings
  2. Go to Delivery settings.
  3. Select Edit next to a delivery profile that you want to change to free delivery. You can also choose Add a shipping profile at the bottom of the page. If you’re adding a new delivery profile, complete the required information.
  4. If you want to add free delivery for specific countries, make sure to select I’ll enter fixed prices manually under Postage prices. Then, use the Add a location dropdown under Fixed postage prices.
  5. Select Free delivery from the What you’ll charge dropdown.
  6. Select Save profile.

How to update the delivery profiles on your items

  1. Go to Shop Manager, then Listings.
  2. If you want to edit all your listings, select the checkbox at the top left. If you want to edit some listing, select the checkboxes under those listings.
  3. Select Editing options.
  4. Select Change delivery profile.
  5. Select your free delivery profile.
  6. Select Apply.

This video (in English) shows how to set up delivery profiles:

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