If you received an email from Etsy about an order that you didn’t place, a few things may have happened:
- Someone may have misspelt their email address when registering for an Etsy account
- Someone may have created an Etsy account using your email address
- Someone may have placed an order from a computer where you were logged into Etsy
If you didn’t place this order or you believe your account has been compromised, click Contact Etsy Support.