I Received an Email About an Order I Didn’t Place

If you received an email from Etsy about an order that you didn’t place, a few things may have happened:

  • Someone may have misspelt their email address when registering for an Etsy account
  • Someone may have created an Etsy account using your email address
  • Someone may have placed an order from a computer where you were logged into Etsy

If you didn’t place this order or you believe your account has been compromised, click Contact Etsy Support.

Contact Etsy Support

Did this help?
Why didn’t this article help you? (select all that apply, required question)

Thanks for your feedback!

Still have questions?

Contact support