How to Set Up Your Shop for Christmas Success

How should I prepare my shop for the festive season?

Managing your buyers’ orders can be time-consuming at any time of year, so creating a strategy can help prepare you for the busy festive shopping season. 

Read the Seller Handbook for insights, trends, and recommendations.

Visit Etsy Success Events to watch educational videos and attend virtual webinars.  

Get advice and feedback in the Forums.

  • Want to know how other sellers are optimising their listings? Chat with fellow sellers in the Shop Critiques forum.
  • Looking for ideas on how to incorporate trends into your strategy for the festive season? Head to the Marketing Your Business and Etsy Success forums to learn about other sellers’ experiences.

How can I deliver my orders successfully?

Etsy has several resources available to help you learn how to deliver your orders during the festive season: 

Seller Handbook

Help Centre Articles

Etsy Community Forums

How do I manage my orders and assist my customers?

The festive season can often see an increase in buyers reaching out with requests and questions about their orders. Read our article, Help Build Buyer Loyalty This Festive Season for tips on providing excellent customer service.

The Help Centre has answers and recommendations for many scenarios, like:

The Providing Great Customer Service forum is helpful for asking other sellers for advice.

Did this help?
Why didn’t this article help you? (select all that apply, required question)

Thanks for your feedback!

Still have questions?

Contact support