How to Make a Tax Exempt Purchase on Etsy

Etsy collects and remits taxes as required by law in many countries and states. If you are purchasing something for a tax-exempt organisation, or the type of item is tax-exempt in your country or state, we can help.

I’m making a purchase for a tax-exempt organisation

If you’re making a purchase that qualifies as tax-exempt, such as a purchase for a certified non-profit organisation, select Contact support at the bottom of this page. When you contact Etsy Support:

  • Include the order number(s) for the order(s) that should be tax exempt
  • Attach your tax exemption form

We will review the information you send and may be able to refund the sales tax on your purchase.  

You may be able to get a credit for sales tax paid from your state. Contact the Department of Revenue for your state for further details.

What is an acceptable tax exemption form?

To process your tax exempt purchase, we need you to provide a valid form of exemption documentation for the state the order will be delivered to. Many states have their own certificate which you can find online. Additionally some states allow use of a "Multi-Jurisdiction Form" from the Multistate Tax Commission or a "Streamline Sales Tax Form" from Streamlined Sales Tax.  

My purchase should be tax-exempt in my state

If you believe that the item you’re purchasing should be exempt from tax in your state, let us know using the Contact support button at the bottom of this page. Etsy, Etsy sellers, and local tax authorities all have a role in ensuring taxes are collected correctly.

If you have a tax-exempt status, but are still charged sales tax, click I still need help and we can assist. In your message:

  • Include the order number(s) for the order(s) that should be tax exempt
  • Include the amount of sales tax on the exempt order(s)
  • Attach your tax exemption form
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