Guest Checkout on Etsy for Sellers


If you made a purchase on Etsy without signing in and you're having issues, check this Help article for more info.

Sellers who offer PayPal and/or Etsy Payments automatically accept guest checkout orders.

When a buyer makes a guest purchase in your shop, you’ll see their full name on the order along with one of these guest avatars:

Your guest orders will appear alongside orders from signed-in Etsy members and can be fulfilled in the same way. There is no additional fee for guest checkout.

Guest check out is not available for:

  • Any order over $250
  • Some payment methods, including money orders and checks

Contacting a guest buyer

You can send a Conversation to a guest buyer. When you send a conversation to a guest buyer, it will be sent to them via email.

Buyers can contact you by replying to their receipt emails. These messages will appear in your Conversations inbox.

Was this article helpful?

Still have questions?

Contact support