How to Redeem an Etsy Gift Card or Promotion

To redeem a gift card:

  1. Sign in to your Etsy account, or create a new one. You must have an Etsy account to redeem a gift card. 
  2. Go to Etsy's gift card redemption page
  3. Select Redeem a gift card.
  4. You'll receive confirmation that your gift card balance has been added to your Etsy account.

This balance is automatically applied to any future purchases from shops that accept Etsy gift cards. 

Jump to a section: 

What are gift card expiration dates and policies? 

  • You may be required to redeem an Etsy credit by a certain date, depending on the specific terms and conditions of the relevant special offer or promotion. If you don’t redeem your Etsy credit before that date, your Etsy credit may expire.
  • Etsy gift cards issued in GBP, AUD, and EUR expire 48 months from the date the Etsy gift card is purchased. The expiration date for each Etsy gift card is included in the confirmation email.

Review our policies for Etsy gift cards and Etsy credits.

How do I find shops that accept Etsy gift cards?

Only shops that accept credit cards through Etsy can accept Etsy gift cards and Etsy credits.

To find shops that accept gift cards and credits on Etsy.com:

  1. Search for what you'd like to buy in the search bar.
  2. Select All filters.
  3. Check the box for Accepts Etsy gift cards under Ordering options.
  4. Select Show results.

To find shops that accept gift cards and credits on the Etsy app:

  1. Search for what you'd like to buy in the search bar.
  2. Select the filter icon.
  3. Tap the Other options dropdown.
  4. Check the box for Accepts Etsy gift cards
  5. Select Show results.

Any listings that appear are from shops that accept gift cards and promotions.

You can also tell whether a shop accepts Etsy gift cards and Etsy credits from an item’s individual listing page. Look for This shop accepts Etsy gift cards in the Overview section.

How do I buy something with an Etsy gift card or Etsy credit balance?

To buy an item with your Etsy gift card or credit:

  1. Once you’ve redeemed your gift card or credit, add an eligible item to your cart.
  2. Under How you'll pay, select the checkbox next to Apply gift card or Etsy credit balance. If your balance doesn’t cover your entire order, you can pay the remaining balance with your credit card or PayPal, depending on the seller’s settings. Apple Pay or Google Pay can’t be used in combination with your balance, since those payment methods take you to a checkout experience off of Etsy.
  3. Go to Proceed to checkout and select a shipping address.
  4. After reviewing your order details, select Submit order. Your remaining gift card or credit balance will appear at the top of the site.

What do I do if my code isn’t working?

If you see an error that says your gift card or credit has already been redeemed, you don’t need to enter your redeem code again.

If your balance isn’t being applied during checkout:

  1. Check that the shop you’re ordering from accepts Etsy gift cards and credits.
  2. If they do accept Etsy gift cards and credits, return to your cart.
  3. Under How you'll pay, select the checkbox next to Apply gift card or Etsy credit balance.
Did this resolve the issue?
Why wasn’t this article helpful? (select all that apply)

Thanks for your feedback!

Still have questions?

Contact support