Scam and Phishing Emails

"Phishing" is when scammers send emails or text messages to trick you into giving them your personal information. These emails and messages can impersonate a company or business.

Tips to avoid phishing and other scams

  • Make sure your internet browser is on before signing in to your account or entering any personal information.

  • Don't share sensitive account details such as your password or bank account number. Etsy will never ask you for your password, bank account, or IBAN number in an email.

  • Look for telltale signs of a phishing email, especially poor spelling and grammar or links requesting your password, bank account details, or credit card number. Take a moment to familiarize yourself with phishing email scams and how to recognize them here:

  • Don't use the same password across multiple sites.

  • If you receive a suspicious email that says it is from Etsy, please let us know by forwarding it to

Learn more about how to enable optional security settings in your Etsy account.

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