The processing time is the length of time between when an item is ordered and when it ships.
Also, as part of the Etsy Seller Protection Policy, setting a processing time affects when you can open a case as a buyer.
|Processing time situation||Eligible timing for opening a case|
|Ordered items with different processing times||Being able to open a case on that order will be based on the slowest processing time plus the shipping time|
|Items without specified processing times||A 5-weekday processing time is automatically applied|
|If the order is shipped domestically||An additional 4-weekday shipping time is applied before a case can be open|
|If the order is shipped internationally||An additional 10-weekday shipping time is applied before a case can be open|
Note: If an item does not have a specified processing time, the buyer will not see a "ship by" date during the checkout process. If the buyer places an order for multiple items and one doesn't have a processing time, then the whole order won't show a "ship by" date, even if other items in the order do have processing times.
Where can you see it?
For buyers, the processing time is displayed during the checkout process.
Once a purchase has been completed and marked as paid, buyers can see a "ship by" date on their Receipt page.