If Your Account Has Been Compromised

If you suspect that your Etsy account has been compromised or accessed without your authorization, please follow the instructions below.

If you can access your account:

  • Go to You > Account settings.

  • Scroll down to change your Etsy password.
  • Contact Etsy Support by clicking the contact link at the bottom of this page.

If you need assistance changing your password, please see this Help article.

If you can't access your account:

  • Contact us below.

  • Include your Etsy username and a description of the unauthorized activity you believe may have taken place.
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