How to Turn On Vacation Mode

With Vacation Mode, you can take a break from managing your Etsy shop without worrying. To turn on Vacation Mode on Etsy.com:

  1. Sign in to your account and go to your Shop Manager.
  2. Select Settings.
  3. Choose Options.
  4. Select the Vacation Mode tab.
  5. Change the setting to On.
  6. Fill in a temporary shop announcement and Message auto-reply.
  7. Choose Save.

To turn on Vacation mode on the Etsy Seller app

  1. Sign in to your account on the app.
  2. Select More
  3. Select the Shop settings dropdown menu. 
  4. Select Vacation mode
  5. Select the toggle button to turn Vacation mode on or off. 
  6. Fill in a temporary shop announcement and Message auto-reply.
  7. Choose Save

Vacation Mode lets you put your shop on hold for a period of time, and is helpful if:

  • You're temporarily unable to run your shop.
  • An emergency keeps you from being able to manage your shop.
  • You're traveling or sick.
  • You need a quick break to catch up on current orders.

You can set an auto-reply that will be sent in response to any messages you receive while on vacation.

While your shop is on Vacation Mode

Your shop

  • A notice will appear at the top of your shop page saying that you're taking a short break. 
  • Your shop will still appear if someone searches for your exact shop name, but will not appear as an auto-suggestion in Search or other shopping tools.
  • Your listings won’t be visible to people who view your shop. 
  • Your items won’t appear in Search.
  • Other Etsy members who visit your shop can sign up to be notified by email of your return.
  • You’ll have access to your orders, cases, and Messages.
  • You can issue refunds, cancel orders, and print Etsy shipping labels.

When your shop is in Vacation Mode, you still need to uphold your commitments as a seller to your buyers. Fulfilling sold orders or participating in any open cases will still be required.

Your listings

  • You can make edits to current listings the same as you would when your shop is not on vacation.
  • You can list new items and save them as drafts. You won’t be charged a listing fee until the listing is actually published once you return from vacation.
  • If you have auto-renew turned on for listings in your shop, these listings set to auto-renew will continue to be charged a renewal fee when they expire.

Etsy Ads 

  •  Etsy Ads fees from any active campaigns you have set up will not accrue while your shop is in Vacation Mode. 

Etsy Plus

  • If you have an Etsy Plus subscription, Vacation Mode does not impact your Etsy Plus billing. Your subscription fees will continue.

Star Seller

  • We determine Star Seller eligibility by reviewing the last 3 months of your shop's performance on Etsy, regardless of vacation mode. If you come back from vacation and you reach the Star Seller criteria for the current review period, then you’ll be eligible for a Star Seller badge.

Vacation Mode for Pattern sites

  • If you put your Etsy shop in Vacation Mode, we’ll also display a Vacation Mode overlay on your Pattern site.
  • The overlay will show your vacation message, and cannot be closed by a buyer.
  • Buyers will also see a Contact Seller option in the overlay, where they can send a message to you.
  • Vacation Mode does not impact your Pattern site billing. Your subscription fees will continue.

How to turn off Vacation Mode

  1. Sign in to Etsy.com and go to your Shop Manager.
  2. Select Settings.
  3. Choose Options.
  4. Select Vacation Mode.
  5. Change the option to Off.
  6. Choose Save.

Once you’ve turned off vacation mode, it can take up to ten minutes for all of your listings to become visible again.

Additional resources

Learn more about handling your Etsy business under unfortunate circumstances.

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