How to Manage Your Shop Photos and Banners

There are several images you can add to your shop to customize it. These include your Order Receipt Banner, Shop Banner, Shop Icon, and Shop Owner Photo.

Learn how to manage your:

Learn more about size requirements for images in your Etsy shop.

Order Receipt Banner

Your Order Receipt Banner appears at the top of your order receipts. It does not appear directly on your shop front.

To manage your Order Receipt Banner:

  1. On Etsy.com, click Shop Manager.
  2. Click Settings.
  3. Click Info & Appearance.
  4. Click Choose file next to Order receipt banner.

Shop Banners

Shop Banners are the largest branding asset for your shop. This image appears when shoppers view your shop on the standard view of the website as well as on mobile devices. All sellers have the option of either a Mini or Big Banner. 

To manage your shop banners:

  1. On Etsy.com, click Shop Manager.
  2. Click the pencil icon next to your shop name under Sales Channels.
  3. Click the pencil icon to the bottom right of your banner.
  4. Click Change layout.
  5. Select the type of banner you want.
  6. Click Done.

Mini Banner: You can set one small image.

Big Banner: You can set one large image. 

More advanced shop banner options, such as the Carousel Banner or Collage Banner, are available to Etsy Plus Subscribers. Learn more.

If you're looking for professionally designed images, you might want to consider shopping from an Etsy seller.

Shop Icon

If you choose not to upload a mini banner or big banner, your shop icon will be the most prominent branding on your shop homepage. Doing this moves your listings higher on the page.

To edit or add a shop icon:

  1. On Etsy.com, click Shop Manager.
  2. Click the pencil icon next to your shop name under Sales Channels.
  3. Click the camera icon on your shop icon.
  4. Click Choose a file.
  5. Select your file and click Choose.

A good shop icon should: 

  • Reflect your shop’s personality 
  • Look good both big and small 
  • Use simple graphics or illustrations 
  • Keep any text short and easy to read 
  • Avoid long words or busy backgrounds

If you need help creating a shop icon, check out Canva's free shop icon maker. Keep in mind that if you need help with any of Canva's services, you'll need to reach out to their support team directly. 

Shop Owner Photo

Your profile photo appears as your Shop Owner image on your public shop homepage and in Conversations threads.

To upload a profile photo:

  1. On Etsy.com, click Shop Manager.
  2. Click the pencil icon next to your shop name under Sales Channels.
  3. Click the camera icon on your shop owner photo.
  4. Click Choose a file.
  5. Select your file and click Choose.

Since the Etsy marketplace is all about creative people, a good profile photo should:

  • Be a photo of yourself, such as a close-up or a headshot 
  • Use bright or natural lighting 
  • Avoid distant, unclear images
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