The majority of orders process within 24 to 48 hours. Occasionally, processing can be delayed, but this processing state is temporary.
When this delay in processing happens, you'll receive an Etsy notification email. It will inform you that your order is currently in a processing state.
The processing state will only be temporary. You'll receive a separate confirmation email when it's complete.
Note: Please hold off on shipping your order until you've received this confirmation.
Finding your processed orders
While the order is still processing, it won't appear on your Orders page. Instead, you'll see a small note saying, "You have processing orders."
Please wait to ship the item until:
- you receive an email confirmation that the order was processed, or
- you see that the order has moved to your Orders page
If your sale can't be completed
The item will go back up for sale in your shop. Please don't ship the order until you see that the processing has completed.
If you have any orders that have been processing or in the processing state for more than 48 hours click the contact link at the bottom of this page.