If you're a seller with a US bank account, you may have received an email from noreply@etsy.com, mail@etsy.com, or etsy@mail.etsy.com asking you to verify your bank account using Plaid, a third-party service. You can verify your account with the link from email, or you can complete the process directly from your Payment settings.
Etsy will never ask that you provide your password or financial information directly in an email.
The bank account on file for Etsy Payments is the bank account where your available sales funds will be deposited, per your deposit schedule. Learn how to set up your deposit schedule.
The name on your bank account must match the name or business entity you have entered on your Legal and tax information page.
The format you must enter for your bank account varies by country. Find the bank account format for your country.
If you change your bank account, your net earnings will be available for deposit 5 days after you update your bank account. The 5-day delay doesn’t apply if you’re only verifying a bank account already on file, and not changing the bank account.
US bank accounts
US sellers update bank details by using a third party service provided by Plaid. Plaid allows you to verify your bank details with them to help ensure your deposits go to the right place. Learn about Plaid’s security measures. When you use Plaid to verify your bank account details, you agree to Plaid’s terms, including Plaid’s Privacy Policy.
When opening your shop, add your bank details on the How you’ll get paid page.
To update your bank details after your shop is open:
- On Etsy.com, select Shop Manager. If you're using the Etsy Seller app, select More.
- Choose Finances.
- Select Payment settings.
- Use Plaid’s Instant option to quickly verify your details by entering your online banking username and password, or use Plaid’s Manual option to verify your bank with a test deposit after entering your bank account and routing numbers.
- Select Add or Connect your bank with Plaid.
- On the Plaid popup, confirm we’ve got the right name on file with your bank.
- Choose Instant to log in with your online banking username and password, where this is supported by your bank.
- Search for your bank.
- Select your bank in search.
- Sign in with the same username and password you use for your online bank account.
If you’re using a mobile device, you may be asked to verify your bank by signing in to your bank’s mobile app.
If you’re able to verify with Plaid’s Instant option, this means your bank approved Plaid as a partner.
For most sellers, verifying your bank details with Plaid is instant. Some smaller banks and credit unions may require a period of 3–5 business days to verify your details. If you’re in the process of opening your shop, you’ll need to wait until this is completed before you can finish opening. We’ll notify you by email when your bank is verified.
If an error prevents you from proceeding, or if you can’t find your bank in Plaid’s search, you can still manually verify your bank account with test deposits. Choose Link with account numbers on the Plaid screen where you see an error message or no results when searching for your bank. You can also choose Manual instead of Instant on Plaid’s first screen.
You don’t need an online banking username and password to verify your bank account. You can verify with test deposits to your bank account by choosing Manual instead of Instant for How would you like to connect your bank account? when opening Plaid.
If you’re able to use an online banking username and password, verifying is usually easier. Verifying with test deposits requires waiting for the deposits to arrive in your bank account and manually entering them on Etsy via Plaid.
How to manually verify your bank with test deposits
As an alternative to entering your username and password for online banking, you can verify your bank account with your bank account routing and account numbers. Plaid will send a deposit of $0.01 to your bank account.
The description for the deposit on your online banking statement will contain a 3-letter code, beginning with a # sign.
Once you see the deposit in your bank account, go back to Plaid in your payment settings to enter the 3-letter code. You don’t need to enter the # sign.
If you don’t have access to online banking, please call your bank directly for help identifying the required 3-letter code.
Plaid shows how the 3-letter code could appear on your statement
It may take as little as 1 business day for the deposit to appear, although most sellers will receive it within 3-5 business days.
- In your Payment settings, select Add or Connect your bank with Plaid, and choose Manual for How would you like to link your bank account?
- Select Continue.
- Enter your routing number and select Continue.
- Enter your bank account number and select Continue.
- Choose whether the account is Personal or Business and Continue.
- Enter your name and Continue.
- Select Checking or Savings and Continue.
- Choose Authorize.
- Begin checking your online bank account after 1 business day, so your bank has time to receive the deposit. Most will receive the $0.01 deposit within 5 business days.
- Once you see the deposit in your bank account, go back to the How you’ll get paid page.
- Choose Enter deposit code.
- Enter the 3-letter code and Continue.
You must complete the verification within 30 days or your shop will be suspended until you verify.
After several failed attempts to enter and verify your bank details, your shop may be suspended, and you’ll be required to contact Etsy Support for further help. These important security measures help protect your financial information.
At Etsy, we are committed to keeping our community safe. As part of our efforts to protect our users, reduce the risk of fraud, prevent account takeover, and meet evolving legal requirements, Etsy is working to verify bank accounts. Protecting Etsy members is a good thing, but it does mean Etsy may add new safeguards, and that sellers may need to take some extra steps.
Previously to enacting Plaid for US sellers, when a US seller updated their bank details, the ownership of the bank account wasn’t verified.
Etsy is required to ensure that shop owners are the recipients of deposits from sales. After researching many ways to verify bank details, Etsy found that Plaid offers Etsy shops a quick and secure way to verify. Plaid is a leader in the industry and their current security measures are trusted by over 6,000 companies who use their services to safely connect financial accounts. Also, Plaid's information security program is designed to meet or exceed industry standards and is certified in internationally recognized security standards.
For sellers who decline to use an online banking username and password to instantly verify, Plaid offers a manual solution. We are committed to the privacy and security of members. Etsy uses Plaid for no other purpose than bank verification.
If there is a change to your bank account, Etsy holds your funds for 5 days from becoming available for deposit. This helps us protect your funds in case the bank account wasn’t updated by you. We want the funds to go to your bank account and not a bad actor’s. This 5-day hold doesn’t apply if you're verifying an account number already on file.
Bank accounts outside the US
If your bank account is located outside the US, you can update your bank details in your Payment settings.
If your shop was opened after March 1, 2022, you can add your bank account after your first sale. Be sure to add your bank details within 30 days of your first sale to avoid your shop being suspended. You’re required to verify your bank details within 60 days or your shop will be suspended.
- On Etsy.com, select Shop Manager. If you're using the Etsy Seller app, select More.
- Choose Finances.
- Select Payment settings.
- Choose Edit next to Bank details. You may need to confirm your current bank details on file.
- Enter your new bank details.
- Select Save.
Verifying your bank account
After updating your bank details, you must verify your bank account before you can receive any funds from your sales.
My bank account is in a different currency from my Payment account
If your bank account is in a different currency from your Payment account currency, you can upload a bank statement for verification. We’ll review it within 5 business days.
- On Etsy.com select Shop Manager.
- Choose Finances.
- Select Payment settings.
- Choose Edit next to Bank details. You may need to confirm your current bank details on file.
- Under Bank country & currency, choose My bank account is in another currency. Note that we can only pay out in your Payment account currency..
- Select Save and upload bank statement.
- Drag and drop or select a file of your bank statement.
- Choose Submit.
- Select Save.
We’ll issue deposits in your Payment account currency, even if your bank currency is different.
My bank account is in the same currency as my Payment account
If your bank account is in the same currency as your Payment account, you’ll receive a small deposit from Etsy within 5 business days after you update your bank account or begin verifying your bank account after your first sale. The deposit will be processed by our third party payment partners, such as Adyen or Envoy via WorldPay.
Once you receive the small deposit in your bank account, enter the amount in your Payment settings on Etsy.
How do I get a test deposit after my first sale?
Be sure to send the small deposit your bank details within 30 days of your first sale to avoid your shop being suspended.
- On Etsy.com go to Shop Manager. If you're using the Etsy Seller app, select More.
- Go to Finances.
- Choose Payment settings.
- Choose Verify Account next to Bank details.
- Select Save & send small deposit.
How do I verify my bank account after I get the small deposit?
Wait until you see the small deposit in your bank account. Then, return to your Payment account on Etsy.
- On Etsy.com go to Shop Manager. If you're using the Etsy Seller app, select More.
- Go to Finances.
- Go to Payment account.
- Select Verify account.
- Enter the amount of the small deposit from Etsy you see in your bank account. The deposit may appear as from WorldPay, Envoy, or Adyen.
- Select Verify account.
You will also see a Verify account button in Shop Manager under the Shop advisor section. This will link directly to verifying your bank account.
You may be asked to upload a bank statement for verification if you enter the wrong deposit amount multiple times. We’ll review your bank statement within approximately 5 business days.
Troubleshooting
- If your bank doesn’t appear in Plaid, you can use your bank account routing and account numbers to verify.
- Choose Link with account numbers in Plaid. Plaid will deposit $0.01 to your bank account. The deposit’s description on your online bank statement will include a 3-letter code. Go back to Plaid in your Payment settings to enter the code.
- Some account and routing numbers may have zeros at the beginning that are required for verification.
- For example, you may be entering your number as 123456, when 0000123456 is required to verify.
It’s possible that there was a momentary blip in the connection. Please wait a few minutes and try again.
If you still have trouble, try these steps:
- Double check that you’re using the correct sign in credentials or bank account information.
- Make sure you allow third party integrations with your bank account (most banks have apps where you can adjust these settings). If you’re unsure how to enable this, please contact your bank for more information.
- Try verifying again after you access an internet connection from a different location. Make sure you’re not using a VPN to access the internet, as it may interfere with your ability to verify.
- If these steps don’t help, please contact Etsy Support for more assistance and provide us with detailed information about any error messages and the exact steps you’ve taken to verify.
- You must return later, even if you’ve received a test deposit.
- Continue to check back each day. You’ll be able to enter your deposit amount on Etsy within a few days.
- Etsy Support isn’t able to remove the Come back later message.
- Enter the small deposit exactly as it appears on your statement.
- Be sure you’re entering the most recent deposit. You might have received multiple test deposits if you tried updating your bank account more than once. All earlier deposits will be void.
- It can take up to 5 business days after updating your bank account to receive the small deposit.
- If you update your bank account on Etsy and check your statement soon after, you may see an outdated small deposit. Wait until you get the new small deposit.
- Wait 5 business days. If you don’t see the deposit after 5 business days:
- US sellers should contact Etsy Support.
- Sellers outside the US should check for a deposit with the following descriptors: “Etsy," "Adyen," "WorldPay," "Envoy," or "Stichting Custodia(n)." If you didn’t receive this deposit, please contact your bank to confirm your correct bank information and reach out to Etsy Support.
- If you reach the maximum attempts to verify, or don’t verify your bank account within 60 days of updating your bank details, your shop will be suspended.
- If you reach the maximum attempts to verify, you will be asked to upload a bank statement to complete the verification before we can reinstate your shop. We’ll review your bank statement within approximately 5 business days.
- If you’ve located your small deposit and have the option to verify, do so on Etsy.com and not the Etsy Seller app before reaching out to Etsy Support for help reinstating your shop.
- It’s not possible to verify on the Etsy Seller app while suspended.
My new bank account is in a different country
If you’re in the eurozone
If your current bank account is located in the eurozone of Europe and you’re moving to another country within the eurozone, you can select Contact support at the bottom of this page for help updating your bank to the new country.
If you’re anywhere else
It’s not possible to change a bank account to another country.
The best option is to open a new Etsy shop. With your new shop, you can set your bank account to one in your current country. However, you can’t merge Etsy accounts or transfer information from your original shop to your new shop. This means that shop data, including listings, reviews, or sales numbers, can't be moved over to a new account. You can include the URL for your original shop in your new shop to display your reviews and sales numbers to shoppers.
You can update the bank account for your shop in your Shop Manager. To add your updated bank information, you'll first need to confirm the bank account details you previously had on file.
If you’re having trouble confirming your previous bank details, we suggest getting in touch with your bank directly. While this might be an old or outdated account, the bank should keep this information on file for 7 years. By getting in touch with your bank, you’ll generally get your previous bank details quickly.
If you still need help, you’ll need to provide answers to verification questions. Click I still need help and answer the verification questions in the email form. For security reasons, please do not provide us with your full bank details.
Sellers in the US
You can update your bank account in your Payment settings with Plaid. Learn more.
You’ll be required to verify your bank details with Plaid within 30 days or your shop will be suspended.
Sellers outside the US
If your bank account is located outside the US you will need to verify your bank account before you can receive any funds from your sales.
If your shop was opened after March 1, 2022, you can add your bank account after your first sale. Be sure to add your bank details within 30 days of your first sale to avoid your shop being suspended.
You’re required to verify your bank details within 60 days or your shop will be suspended.
My bank account is in a different currency from my Payment account
If your bank account is in a different currency from your Payment account currency, you can upload a bank statement for verification. We’ll review it within 5 business days. We’ll issue deposits in your Payment account currency, even if your bank currency is different.
To verify your bank account when your Payment account currency is different:
- On Etsy.com select Shop Manager.
- Choose Finances.
- Select Payment settings.
- Choose Edit next to Bank details. You may need to confirm your current bank details on file.
- Under Bank country & currency, choose My bank account is in another currency. Note that we can only pay out in your Payment account currency..
- Select Save and upload bank statement.
- Drag and drop or select a file of your bank statement.
- Choose Submit.
- Select Save.
My bank account is in the same currency as my Payment account
If your bank account is in the same currency as your Payment account, you’ll receive a small deposit from Etsy 2–3 business business days after you update your bank account or begin verifying your bank account after your first sale. The deposit will be processed by our third party payment partners, such as Adyen or Envoy via WorldPay.
Once you receive the small deposit in your bank account, enter the amount in your Payment settings on Etsy.
If your bank doesn’t appear in Plaid, you can use your bank account routing and account numbers to verify. Choose Link with account numbers in Plaid. Plaid will send a deposit of $0.01 to your bank account. The deposit's description on your online bank account will contain a 3-letter code after a # sign. Enter the 3-letter code in your Etsy Payment settings. Most sellers will receive the deposit within 5 days. Contact your bank for help identifying the code if you don't have access to online banking.
It’s possible that there was a momentary blip in the connection. Please wait a few minutes and try again. If you still have trouble, we recommend the following troubleshooting steps:
- Double check that you’re using the correct sign in credentials or bank account information.
- Make sure you allow third party integrations with your bank account (most banks have apps where you can adjust these settings). If you’re unsure how to enable this, please contact your bank for more information.
- Try verifying again after you access an internet connection from a different location.
- Make sure you’re not using a VPN to access the internet, as it may interfere with your ability to verify.
- If these steps don’t help, please contact Etsy Support for more assistance and provide us with detailed information about any error messages and the exact steps you’ve taken to verify.
- Some account and routing numbers may have zeros at the beginning that are required for verification.
- For example, you may be entering your number as 123456, when 0000123456 is required to verify.
- You must return later, even if you’ve received the deposit.
- Continue to check back each day. You’ll be able to enter your deposit amount on Etsy within a few days.
- Etsy Support isn’t able to remove the Come back later message.
- Enter the small deposit exactly as it appears on your statement.
- Be sure you’re entering the most recent deposit. You might have received multiple test deposits if you tried updating your bank account more than once. All earlier deposits will be void.
- It can take up to 5 business days after updating your bank account to receive the small deposit.
- If you update your bank account on Etsy and check your statement soon after, you may see an outdated small deposit. Wait until you get the new small deposit.
- Wait 5 business days. If you don’t see the deposit after 5 business days:
- US sellers should contact Etsy Support.
- Sellers outside the US should check for a deposit with the following descriptors: “Etsy," "Adyen," "WorldPay," "Envoy," or "Stichting Custodia(n)." If you didn’t receive this deposit, please contact your bank to confirm your correct bank information and reach out to Etsy Support.
- If you reach the maximum attempts to verify, or don’t verify your bank account within 60 days of updating your bank details, your shop will be suspended and you may need to contact Etsy.
- If you’ve located your small deposit and have the option to verify, do so on Etsy.com and not the Etsy Seller app before reaching out to Etsy Support for help reinstating your shop.
- It’s not possible to verify on the Etsy Seller app while suspended.