Shop Video

With shop video, you can upload a video about your shop and creative process directly to your About section within your shop's settings on a web browser.

  • You can also use the Sell on Etsy app for Android or iOS.

People come to Etsy to shop from other creative people. Shop video can help you share the story of your business with others in the Etsy community.

Consider giving a peek at the process of making your items or curating your Etsy shop. The video can help to highlight what you do and can create more confidence with potential buyers.

In the Sell on Etsy app

Go to Settings > Shop settings and scroll down to Shop video.

On a web browser

  1. Go to Shop Manager and click the pencil icon next to your shop name under Sales Channels
  2. Scroll down to the About section
  3. Click Add Video

A good shop video should:

Introduce yourself

  • What do you do?
  • When did you open your shop?
  • Where are you based?
  • What is your workspace like?

Demo your process

Show off your items

  • If you’re a maker, what is your process like?
  • If you sell vintage, show some of your favorite pieces. What makes them special?

Try and keep it concise. A good shop video should not exceed 2 minutes.

Add a caption

To add a caption to your video:

  1. Click Add caption next to your video.
  2. Write your caption in the textbox.
  3. Click Save.

Your caption can be a transcript of your video, or a description. People who access with a screen reader can benefit from reading the description of your video.Note: Captions are optional.

Technical Specifications

Size - 300 MB max

Format - MOV, MPEG, AVI, MP4, M4V

Aspect ratio - We have no requirements but strongly recommend landscape videos.

Length - We recommend not exceeding 2 minutes. Any video over 10 minutes may experience longer than usual upload times.

Caption - 120 characters max

If you’re looking for royalty-free content, check out TuneFruit, iStockPhoto, SoundCloud, Free Music Archive, and ccMixter.

Did this help?
Why didn’t this article help you? (select all that apply, required question)

Thanks for your feedback!

Still have questions?

Contact support