With Automatic Billing (also known as autobilling), payments can be processed automatically to the card you have on file. Currently, autobilling is only available for US-based shops. If your shop is based in a different country, you won’t see the option to use autobilling.
How to enroll in autobilling
- Sign in to Etsy.com and go to Shop Manager.
- Go to Finances and then Payment account.
- Select Enroll in autobilling.
- Choose a credit, debit or reloadable prepaid card on file to automatically pay your Etsy statement. You can also add a new credit, debit or reloadable prepaid card.
- Select Enroll in autobilling.
- Open the Etsy Seller app.
- Tap More.
- Tap Finances.
- Tap Payment account.
- Tap Enroll in autobilling. You'll be directed to mobile web to complete sign up.
When you enroll in autobilling, Etsy will charge the card you have on file with your account's current balance. If your statement has no outstanding balance, your account won’t be charged yet.
Learn how to update your billing card.
Which payments can be processed with autobilling?
There are two types of payments that are processed automatically with autobilling:
The previous month’s statement
On the first of every month, you’re charged for any outstanding fees from the previous month. You need to have enrolled in autobilling before 12:00am UTC (or 7pm ET) on the last day of the prior month for the monthly automatic payments to begin.
How to turn off autobilling
- Sign in to Etsy.com and go to Shop Manager.
- Go to Finances and then Payment settings.
- Select Billing.
- Select Turn off autobilling and confirm by choosing Turn off Automatic Bill Payment.
It may take a reasonable amount of time to stop your autobilling after we receive your notice. This means that an additional automatic payment may be made to your card account while we process your request.
What happens if my card on file is declined?
If a payment can’t be processed, you'll receive an email and on-site notifications reminding you to provide full payment within 5 days. You can make a manual payment to keep your account in good standing.
After 5 days, your account may be suspended. You'll need to make a manual payment for your total outstanding balance and confirm your credit card information on file.
Once your total outstanding balance is paid, your account will be automatically reinstated.
How to pay a failed autobilling charge
If your account is restricted due to a failed autobilling charge, you can manually pay your total outstanding balance to restore your account.
- Sign in to Etsy.com and go to Shop Manager.
- Go to Finances and then Payment settings.
- Select Billing.
- Check that the card on file is up-to-date. To update your card, select Edit or Add a new card.
- Select Finances, and then Payment account.
- Select Pay now.
- Select to pay your Statement Balance.
- Choose your payment method and select Submit Payment.
Learn how to update your billing card.
How to pay an overdue statement and restore your account
Etsy accounts with an overdue statement may be subject to restricted account privileges and shop suspension. Learn how to pay your statement and restore your account.