If an item or a shop doesn’t comply with Etsy's policies, you can report it.
If your concern involves intellectual property, learn how to report intellectual property infringement.
If you’re looking for help with something you purchased, learn how to get help with an order by contacting the seller and opening a case to report an order issue to Etsy if needed.
How to report an item
Report an item while signed in on Etsy.com on the Etsy app.
- On the listing page for an item, choose Report this item to Etsy.
- Select a reason from the dropdown and add a note.
- Choose Submit report.
In Search results:
- Press and hold your finger on the image of the item.
- Select Report this item from the dropdown menu.
- Select the reason for reporting the item.
- Select Submit report.
On the listing:
- At the bottom of the listing, select Report this item.
- Select the reason for reporting the item.
- Select Submit report.
How to report a shop
You can report an entire shop on Etsy.com.
- Visit the shop on Etsy.com and choose Report this shop to Etsy on the left.
- Select a reason from the dropdown and add a note.
- Choose Report this shop.
After you report an item or shop
A notice will be sent to Etsy to review the item. Etsy has several teams responsible for reviewing items flagged in the marketplace. We may contact the seller or take other appropriate action.
Please don’t flag a single violation multiple times or discuss an item you have flagged in any of Etsy’s community spaces.
Reporting and privacy
Reporting items or shops is a confidential process. The reported member won’t know who reported them.
Recorded instructions
If you prefer to hear these instructions, call this number: +1 (844) 994-3879. The recording guides you on how to flag an item or shop if you suspect it doesn't comply with Etsy's policies.
If you suspect an item or shop doesn’t comply with Etsy’s policies, you can submit a confidential report to Etsy. Etsy will review the item and take appropriate action if necessary.
- Sign in to Etsy.com.
- At the bottom of the listing page for an item, choose Report this item to Etsy.
- Select a reason from the dropdown and add a note.
- Choose Submit report.
In search results:
- Press and hold your finger on the image of the item.
- Select Report this item from the dropdown menu.
- Select the reason for reporting the item.
- Select Submit report.
On the listing:
- At the bottom of the listing, select Report this item.
- Select the reason for reporting the item.
- Select Submit report.
- Sign in to Etsy.com.
- On the shop homepage, choose Report this shop to Etsy.
- Select a reason from the dropdown and add a note.
- Choose Report this shop.