To report a review, click Report this review under the review you want to report in your shop on Etsy.com.
You can report a review or a photograph within a review in your shop if it doesn’t comply with Etsy's Seller Policy.
You can report a review until 100 days after the estimated delivery date of that item.
After you report a review
After you report a review, Etsy’s team will investigate the review and evaluate it based on our policies. Etsy's investigation is handled privately. You won’t receive a personal response to your report.
In some cases, Etsy’s investigation reveals that a review is in compliance with Etsy’s policies. In cases like these, no action will be taken.
In other cases, Etsy will take appropriate action to remedy any issues with the review.
Will the reviewer know that I reported their review?
No, reporting reviews is a confidential process. The reviewer won’t know who reported their review.
Can I report a review more than once?
No, you don’t need to flag a review multiple times. Additionally, don’t discuss a review you have reported in any of Etsy’s community spaces.
Can I flag reviews that may infringe on my intellectual property?
Reporting reviews helps us maintain accuracy and transparency in the marketplace. However, it should not be used for intellectual property matters.
For intellectual property concerns, please see Etsy's Intellectual Property Policy.