Sellers subscribed to Etsy Plus have the ability to turn on restock requests for their listings. Learn more about Etsy Plus.
When a listing is sold out, shoppers can sign up to be alerted when you relist the item. Etsy will automatically send them an email, so you don’t have to let them know yourself.
This feature is only available to buyers on desktop and mobile web at this time.
Restock requests you receive will show you which listing a buyer has selected, but not any variations they may be interested in. If you want to confirm which variation a buyer has requested, please reach out to them via Messages.
How to manage restock requests
To turn on restock requests in bulk:
- On Etsy.com, go to your Shop Manager.
- Choose Listings.
- Select the active or sold out listings you want to add restock requests to.
- Choose Editing options.
- In the dropdown, choose Edit restock request option.
- Toggle the restock request option by selecting Yes or No.
- Choose Apply.
To turn on restock requests for an individual listing:
- On Etsy.com, go to your Shop Manager.
- Choose Listings.
- Select the listing.
- In the the Inventory and Pricing section, turn on the restock request option by selection Yes.
You can’t manually mark listings as sold out. The inventory of the listing must be depleted through sales.
You can track how many customers sign up for these notifications in your shop's Listings Manager.
How can buyers sign up for restock alerts?
When a shopper views the sold out listing through direct links or your Sold Items page, they can select Let me know when it’s back to be notified via email when the item is back in stock.
Listings with sold out variations
If a shopper views your listing and there are variations (size, color, pattern, etc) that are sold out, they can sign up to be notified when that specific variation is back in stock.
In the variation drop-down, the shopper will see sold out, waitlist available next to the sold out variation. If they select it, they can select Let me know when it’s back.