Etsy Plus: Restock Requests

Sellers subscribed to Etsy Plus have the ability to turn on restock requests for their listings. Learn more about Etsy Plus.

When a listing or listing variation is sold out, shoppers can request an email notification for when the item or variation is back in stock.

When a listing is sold out, shoppers can sign up to be alerted when you relist the item. Etsy will automatically send them an email, so you don’t have to let them know yourself.


Note: This feature is only available to buyers on desktop and mobile web at this time.

How to manage restock requests

Visibility of sold out listings

 

How to manage restock requests

To turn on restock requests in bulk:

  1. Sign in to Etsy.com.
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Listings.
  4. Select the active or sold out listings you want to add restock requests to.
  5. Click Editing options.
  6. In the dropdown, choose Edit restock request option.
  7. Toggle the restock request option by selecting Yes or No.
  8. Click Apply.

To turn on restock requests for an individual listing:

  1. Sign in to Etsy.com.
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Listings.
  4. Click the listing.
  5. In the the Inventory and Pricing section, turn on restock request option by selection Yes.

Note: You can’t manually mark listings as sold out. The inventory of the listing must be depleted through sales.

You can track how many customers sign up for these notifications in your shop's Listings Manager.

 

Who can see sold out listings?

When a shopper views the sold out listing, they can click Let me know when it’s back to be notified via email when the item is back in stock.

Shoppers can view your sold out listing in several places including your Sold Items page or through direct links to your sold out listings. If your item is active, but variations of the item are sold out, then shoppers can find the item in Etsy search or other traffic drivers to your shop.

Listings with sold out variations

If a shopper views your listing and there are variations (size, color, pattern, etc) that are sold out, they can sign up to be notified when that specific variation is back in stock.

In the variation drop-down, the shopper will see sold out, waitlist available next to the sold out variation. If they select it, they can click Let me know when it’s back.

Was this article helpful?

Still have questions?

Contact support