You can purchase and print Royal Mail shipping labels directly from your Etsy shop.
To buy Royal Mail shipping labels from Etsy, you must be based in the UK and accept either Etsy Payments or PayPal. Labels can be purchased for both domestic and international addresses.
How much do shipping labels cost?
There are no additional fees from Etsy to use Royal Mail shipping labels outside Etsy’s normal fees (i.e. transaction fees). The cost of a shipping label will depend on the origin, destination, weight, and dimensions of the package. When purchasing a Royal Mail shipping label on Etsy.com, you can preview its cost after you add the package details.
The cost of each purchased shipping label will appear separately in your account. VAT is not charged on Royal Mail postage purchased from Etsy.
What shipping services are available?
Etsy and Royal Mail offer a selection of methods for sending letters, parcels, and tubes to both domestic and international addresses. All methods that are available come with some level of compensation coverage included and shown at time of purchase.
For sending items within the UK, you can choose:
- If a signature isn't required: 1st Class or 2nd Class
- If a signature is required: Royal Mail Signed For® 1st Class or Royal Mail Signed For® 2nd Class
- For time-sensitive mail: Special Delivery Guaranteed by 1PM
Depending on the international destination, we offer International Standard, International Signed, and International Tracked & Signed. When you purchase an international shipping label, the necessary forms will be provided to you.
Learn more about what can and cannot be sent in the mail.
How do refunds and claims work?
If you bought a label by accident or no longer need it, you can request a refund for unused, unscanned labels within 14 days of purchase. You can purchase a new label at a later time. Learn how to request a refund for a shipping label.
For refunds related to late delivery, loss, damage, or if a signature was not obtained and should have been, you may be able to file a claim directly with Royal Mail. Be sure to do so as soon as possible—within 14 days for Special Delivery Guaranteed by 1PM.