What Is a Known Issue?

A known issue is a technical issue that Etsy engineers are working to fix. Technical issues happen when a website or app doesn’t work as intended. This could be something like an image being in the wrong place, a page loading wrong, or a site feature working incorrectly.

Technical issues can have workarounds, or ways to continue using Etsy while this issue occurs.

We keep the Known Issues section up-to-date with some of the current issues that affect Etsy members, and provide workarounds when they’re available.

Learn how to troubleshoot a technical issue.

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