Known Issue: Monthly Statement Graph Numbers Are Incorrect

This is a known technical issue that Etsy engineers are working to fix.


What’s happening?

Monthly statement graphs in shop Payment accounts are incorrect.


What’s the workaround?

For accurate Payment account information, review your itemized monthly statements:

  1. On, click the Your Account icon, then click Shop Manager.
  2. Click Finances.
  3. Click Payment account.
  4. Click See all monthly statements at the bottom of the page.
  5. Click the month you’re interested in.


Are you seeing a different issue? Report a new technical issue on the Etsy Forums.

Is Etsy down? Check the Etsy status page.

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