I Received an Email About an Order I Didn’t Place

If you received an email from Etsy about an order that you didn’t place, a few things may have happened:

  • Someone may have misspelled their email address when registering for an Etsy account
  • Someone may have created an Etsy account using your email address
  • Someone may have placed an order from a computer where you were logged into Etsy

If you didn’t place this order, click Contact support at the bottom of this page.

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