I'm Having a Technical Problem with Etsy Ads

If you’re having a technical problem with Etsy Ads, check these common issues:

I’m not seeing all my Ads in Stats

You can see your Ads data on the Stats page. However, to help your Stats page load quickly, we only show 6,000 listings in Ads Stats. If you have more than 6,000 listings in your Ads campaign, you may only see the first 6,000 listings.

I see revenue attributed to listing that I haven’t sold

In Ads Stats, you’ll see revenue recording for a listing if a buyer clicked on an ad for the listing and then purchased something from your shop within 30 days. 

Learn more about how Ads are attributed to listings.

If you’re having a technical problem with Etsy Ads, check these common issues.

You can see your Ads data on the Stats page. However, to help your Stats page load quickly, we only show 6,000 listings in Ads Stats. If you have more than 6,000 listings in your Ads campaign, you may only see the first 6,000 listings.

In Ads Stats, you’ll see revenue recording for a listing if a buyer clicked on an ad for the listing and then purchased something from your shop within 30 days. 

Learn more about how Ads are attributed to listings.

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