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  1. Etsy Help
  2. Account & Order Management

Account & Order Management

  • Signing In

    • ★ Your Password
    • ★ Creating an Account on Etsy
    • ★ I Can't Sign in to my Account
    • Your Username
    • Reopen Your Account
    • My Account Access Has Been Limited by Etsy Security
  • Settings & Preferences

    • Limited Access to Etsy Account
    • Adding Your Location for Local Searches
    • Changing Your Currency Settings on the Mobile App
    • My Account Privileges Have Been Limited Due to an Unresolved Case in My Shop. What Should I Do?
    • Closing Your Etsy Account
    • Enable Javascript
    • Cookies and Tracking Technologies on Websites Hosted by Etsy
    • Changing the Email Address on File with Your Account
    • Not Receiving Emails from Etsy
    • Your Bio and Profile Picture
    • Your Feed's Privacy Settings
    • View Etsy in Another Language
    • Changing Regional Preferences
    • How Your Username, Shop Name, and Full Name Represent You
  • Orders & Returns

    • Contacting the Buyer or Seller After an Order
    • Wrong Shipping Address on Order
    • Refunds, Returns, and Exchanges for Buyers
    • Order Status
    • Finding Your Refund
    • Canceling a Purchase
    • Can't Find Order in Account
    • Problems with Digital Downloads
    • After a Purchase
    • Downloading a Digital Item
  • Reviews

    • ★ Unable to Leave a Review
    • ★ The Review System
    • Deleting or Editing a Review

Sections

  • Signing In
  • Settings & Preferences
  • Orders & Returns
  • Reviews
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2018 Etsy, Inc. Terms of Use Privacy Cookies Interest-based ads Legal imprint
English (US) Deutsch English (GB) Español Français Italiano 日本語 Nederlands