"Phishing" is when scammers send emails or text messages to trick you into giving them your personal information. These emails and messages can impersonate a company or business.

Tips to avoid phishing and other scams

• Make sure your internet browser is on www.etsy.com before signing in to your account or entering any personal information.

• Don't share sensitive account details such as your password or bank account number. Etsy will never ask you for your password, bank account, or IBAN number in an email.

• Look for telltale signs of a phishing email, especially poor spelling and grammar or links requesting your password, bank account details, or credit card number. Take a moment to familiarize yourself with phishing email scams and how to recognize them here: http://www.onguardonline.gov/phishing

• Change your password often.

• Don't use the same password across multiple sites.

• Turn on two-factor authentication in your Etsy account.

• If you receive a suspicious email that says it is from Etsy, please let us know by forwarding it to spoof@etsy.com.

Learn more about how to enable optional security settings in your Etsy account.