You can purchase and print USPS postage labels directly from your Etsy shop.
To buy USPS postage labels from Etsy, you must be based in the US. Labels can be purchased for both domestic and international addresses.
Be sure to review the USPS guidelines for the delivery of hazardous materials and electronic devices before dispatch.
How much do postage labels cost?
The cost of a postage label will depend on the origin, destination, weight, and dimensions of the package.
When you purchase USPS postage labels for your Etsy packages, you get discounted volume postage rates: up to 30% lower than the USPS retail rates you would pay at the post office or elsewhere online. Aside from Etsy’s standard fees, there are no additional membership fees to use postage labels purchased on Etsy.
When you purchase a postage label on Etsy, you can preview the cost after you add the package details. The cost of each purchased postage label will appear separately in your Payment account.
If you record a different size or weight of your parcel than USPS when purchasing labels from Etsy, USPS will refund you the difference if you overestimated, or charge you if you underestimated.
Cubic Pricing
Cubic pricing is available for qualifying Priority Mail and Ground Advantage products purchased through Etsy. Cubic pricing is based on a package's size and distance travelled rather than its weight. This can be beneficial for sellers who send heavy, small items.
Savings on delivering packages rated with cubic pricing on Etsy will range from 1% to 89% depending on delivery service, package details, and destination. Maximum savings applies to Priority Mail Cubic (20-pound package, tier 1, zone 8).
To qualify for this pricing, a package must:
- Weigh less than 20 pounds;
- Measure up to 0.5 cubic feet for Priority Mail and 1 cubic foot for Ground Advantage;
- Have sides less than 18 inches.
To calculate how many cubic feet a package is, multiply its length, width, and height, then divide by 1,728.
What delivery services are available?
Etsy and the USPS offer a selection of methods for sending parcels and tubes to both domestic and international addresses, as well as lettermail and flats for domestic addresses. Some methods that are available come with insurance coverage included and shown at time of purchase.
For sending items within the US, USPS offers the following delivery insurance options:
- Includes $100 insurance: Ground Advantage®, Priority Mail® and Priority Mail Express®
- Doesn’t include insurance: Media Mail® (restrictions apply)
Depending on the international destination, USPS offers the following delivery insurance options:
- Includes 200 USD insurance: Priority Mail® International and Priority Mail Express® International
- Doesn’t include insurance: First-Class Mail International®
When you purchase a USPS international postage label, the necessary forms will be provided to you. It’s your responsibility to ensure the required information is completed.
Learn more about what can and can't be sent in the mail.
How can I manage my deliveries from home?
After purchasing your USPS postage label on Etsy.com, you can print it at home.
When you’re ready to dispatch, you can schedule a pickup from USPS so you don’t need to leave your home. USPS can pick up multiple orders at once. At least one order must be delivered via a USPS premium service.
USPS will specify the pickup date, and they’ll pick up your package(s) when your mail is normally delivered.
To manage your deliveries:
- Choose the Shop Manager icon.
- Choose Orders & Delivery.
- Choose the Completed tab.
- Select Request a pickup at the top of the page.
- Choose the pickup location and verify your address and phone number.
- Enter Additional notes for the postal carrier. If you choose Other as the pickup location, this will be required.
- Select Request pickup.
You can cancel a pickup via Etsy before 3 a.m. ET of the pickup day by selecting Cancel pickup in the banner at the top of your Completed tab. If it’s after 3 a.m. of the pickup day, contact your local USPS post office.
Pickups can't be edited, but you can cancel and schedule a new one if needed.
The weight limit per package is 70 lbs. This is the same limit as a USPS postage label purchased on Etsy.
If you need to change your pickup address, edit your return postage label address prior to scheduling a pickup:
- Choose the Shop Manager icon.
- Choose Settings.
- Select Delivery Settings and Postage Label Options.
- Enter your new address under Dispatching From.
- Scroll down to choose Save.
This service is available for orders where you’ve purchased a USPS postage label on Etsy and selected a USPS premium service.
- Ground Advantage®
- First Class International® via Global Postal Delivery
- Priority Mail®
- Priority Mail Express®
- First Class International® Parcel Service
- Priority Mail® International
- Priority Mail Express® International
- Media Mail®
- First Class Flat
- First Class Letter
How do I request a refund or file a claim?
If you bought a label by accident or no longer need it, you can request a refund for unused, unscanned labels within 10 days of purchase. You can purchase a new label at a later time. Learn how to request a refund for a postage label.
For refunds related to late delivery when using Priority Mail Express®, you may be able to file a claim directly with USPS. You may also be able to file a claim with USPS if your package was automatically insured.
If you insured your package through Shipsurance, learn how to file a claim.
How do I use USPS SCAN forms?
After you make a bulk postage label purchase, you’ll see a confirmation window confirming that the purchase was a success. To print a SCAN form for the labels that were contained in that purchase, select Print a USPS SCAN form in the confirmation window. Your form will download and you can print it.
- After you’ve purchased all the labels you need, open your Shop Manager.
- Choose Orders and Delivery.
- Choose the checkboxes next to the orders you want to include in your SCAN form.
- Select Create USPS SCAN form.
Your form will download and you can print it.
To see all your purchased labels, select Purchased labels from your Completed orders tab.
It is only possible to print a SCAN form for postage labels that have both a purchase date and dispatch date of today. It is not possible to print SCAN forms for labels purchased on different days.
How can I get refunded for a label in my SCAN form
You can request a refund for a label in a SCAN form, but this will invalidate the SCAN form and that form can no longer be used.
Other labels already on that form can't be added to another SCAN form. These labels will now need to be scanned individually at the post office.