How to Leave a Review on Etsy

You can leave a review from your Purchases page:

Go to my Purchases

To leave a review:

  1. On Etsy.com or the Etsy app, click the Your Account icon.
  2. Click Purchases and reviews.
  3. Find the item you want to review.
  4. Click the star rating you want to give next to Review this item.
  5. If you left a five-star review, you can upload an optional picture.

If you purchased several items from the same shop, you can leave a review for each item.

If you don’t see the option to leave a review, learn why.

How reviews work on Etsy

You can use Etsy’s five-star review system (one being the lowest and five being the highest) to review your purchases. Reviews help other shoppers on Etsy make informed decisions about what to purchase, and reviews help sellers know how they’re doing.

When you leave a review, your profile information is publicly displayed in the seller's reviews.

When can I leave a review?

You can leave a review once your order is marked as delivered or on the estimated delivery date. You have 100 days from when the order was delivered or the estimated delivery date to leave your review. You can edit your review any number of times during that 100 day period.

For purchases of digital items, the 100 day period begins when you download the file(s).

Learn more about when you can leave a review.

Can I leave a review for an Etsy item bought through Square?

Reviews on Etsy can only be left for items that have been sold through Etsy. If you sell an item in-person through Square, the buyer can't leave a review on Etsy.com. The buyer can leave a review on Square.

What happens if my order is canceled?

Keep in mind that if an order or transaction is canceled, Etsy considers that order or transaction to be over and voided. However, it can take up to 48 hours for the cancellation to process, during which time an eligible review can be left and edited.

Reviews on the Buy on Etsy app for iOS

Buyers using the Buy on Etsy app for iOS can give a star rating for the Item Quality, Shipping, and Seller Customer Service, in addition to the overall rating.

At this time, the ratings for Item Quality, Shipping, and Seller Customer Service do not appear publicly and do not affect either the review’s overall star rating or the shop’s review score.

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You can leave a review for an item after the date your order should arrive. This date is listed on your Purchases page:

Leave a review or report an issue on [the date your order should arrive]

After this date, you’ll have 100 days to leave a review. If you don’t see the option to edit your review or leave one, it may be too late.

You can edit your review any number of times during the 100 day review period. 

If a seller responds to your review, you can’t edit your review. Click I still need help if you’d like us to remove your original review.

You can leave a review after the day your order should arrive, and you have 100 days after that date to leave or edit a review.

Reviews can’t be left or edited while a case is open, but the 100 day period continues while a case is open. 

If you still have the option to leave a review when the case is closed, feel free to leave or edit a review about the product and/or service you received.

Reviews also can’t be edited or left on canceled transactions.

If you’re having technical issues leaving a review, and you’re within the review window, try updating your browser, or using a different web browser.

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