If you have questions about an item or order, your seller is the best person to help you.
Where can I find Etsy's phone number? Can I call Etsy Support?
To contact Etsy’s customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues.
We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email.
You must sign in to your Etsy account to contact Etsy Support. This helps us verify your identity and provide you with quicker customer service. If you can’t sign in and need to contact Etsy Support, follow the steps in this article.
You can also register for an account if you don’t already have one.
Sign in or register for an account to contact Etsy Support. Select Sign in at the top of Etsy's homepage.
I have a question or problem with my order
If you have questions about an item or order you purchased, you can contact the seller. The seller is the best person to help you if you need to:
- Check your order status
- Update your shipping address
- Make a change to your order
- Request a refund, return, or exchange
- Request a cancellation
- Or if you have any other question about your order
How do I start an Etsy shop?
Congrats on starting your Etsy shop! We have plenty of resources to help you get started selling on Etsy: