Etsy Support can help you with account, shop, or purchasing issues over chat, phone, or email.
You must sign in to your Etsy account to contact Etsy Support. This helps us verify your identity and provide you with quicker customer support. If you can’t sign in and need to contact Etsy Support, follow the steps in this article.
You can also register for an account if you don’t already have one.
Questions about your order
If you have questions about an item or order you purchased, you can contact the seller. Sellers can help with order tracking or specifics about an item.
If the seller isn’t responding, contact Etsy Support.
Problems with your order
Get help setting up your shop
Congrats on starting your Etsy shop! We have plenty of resources to help you get started: