How to Set Shipping Prices with Shipping Profiles

You can save time adding shipping prices to products in your shop by creating shipping profiles. With saved shipping profiles, you can update multiple listings quickly with similar shipping costs. To learn more about shipping profiles and other shipping tools on Etsy, read the Beginners Guide to Shipping.

If you make a change to a profile, all of your listings connected to that profile will be updated as well. If you’re a seller in the US or Canada and would like to have shipping costs automatically calculated for you, use calculated shipping.

To create a shipping profile:

  1. On Etsy.com, click the Your Account icon, then click Shop Manager.
  2. Click Settings.
  3. Click Shipping settings.
  4. Click Shipping profiles.
  5. Click Add a shipping profile.
  6. Fill out the appropriate shipping details. You also have the option to set separate domestic and international handling fees.
  7. If you're adding calculated shipping, include your item weight and size.
  8. Click Save.

Once you create and save a shipping profile, it can be applied to any future listings you add to your shop.

How to connect listings to your shipping profiles

To link your shipping profiles to listings:

  1. On Etsy.com, click the Your Account icon, then click Shop Manager.
  2. Click Listings.
  3. Click the checkbox of the listing that needs a shipping profile.
  4. Click Editing options. 
  5. Click Change shipping profiles from the dropdown menu.
  6. In the next window, click the Select profile… dropdown menu and choose a shipping profile.
  7. Click Apply to save your changes.

A listing can only be connected to one shipping profile.

Offering free shipping

You have the option to include free shipping for new and existing shipping profiles. You can add free shipping by editing a shipping profile from your shipping settings.

If you use calculated shipping, scroll down to the Free shipping section of a shipping profile. Specify whether you'd like to offer domestic or international free shipping by checking the appropriate boxes.

For fixed shipping profiles, select Free shipping from the What you’ll charge dropdown.

Learn more about offering free shipping.

On Etsy, you can offer fixed-price shipping, or calculated shipping if you purchase USPS or Canada Post shipping labels through Etsy.

Sometimes, the price charged to a buyer for shipping may be incorrect. Click on a question to learn more:

The order contains multiple items

There are a few reasons that an order with multiple items may have incorrect shipping costs:

  • The combined dimensions of the items in the order may not fit into your chosen package preferences. Calculated shipping splits the order into multiple packages unless all items can fit into one package, which can increase shipping cost. You can reduce item dimensions so that the correct number fits into your available packages, or find a package that works for this order.
  • The items may have different shipping origin postal codes. Check the shipping profiles of all listings in the order and update any with an incorrect origin postal code.
  • The order may combine items with calculated shipping and fixed-cost shipping. In this scenario, we determine the shipping cost for all calculated items, and add the “Additional item” costs for all fixed-cost items, regardless of what the costs are. To fix this, you can either use calculated shipping for all listings, or change the “Additional item” price for your fix-cost listings.
  • Handling fees are charged per item, so a larger order may have several handling fees being added to the calculated shipping cost. Consider using package fees instead.

The order only contains one item

There are a few reasons that an order with only one item may have incorrect shipping costs:

  • You may want to change your shipping rate type. If you use USPS calculated shipping, you have the option to charge the Etsy Shipping Label rate or the USPS retail rate. If you use Etsy’s labels, you likely want to use the Etsy Shipping Label rate. If you go in person to the post office, you’ll likely want USPS retail rates. You can edit your shipping rate type from the Rates & upgrades tab.
  • You may have an old origin postal code set for the shipping profile for this item. Check and update the origin postal code in the listing’s calculated shipping profile.

The order has multiple items

If the shipping price for an order with multiple items is too high or too low, it may be because of the shipping price for an additional item. 

On a fixed-cost shipping profile, you can set the price of shipping an additional item that uses that same profile. If you'd like to offer a discount for shipping additional items, you'll want to include an "Additional item" shipping cost that's lower than the item's "One item" shipping cost.

If an item(s) in this order has a different shipping profile or no profile, the highest "One item" shipping cost of all the items is charged, then the "Additional item" cost for each additional item in the order is added to that.

To check that all listings use the same shipping profile:

  1. From your Listings page, click More filters on the right side of the page. 
  2. Select the shipping profile you want to see, or listing that don't have a profile associated with them ("No Shipping Profile"). 

The order has a shipping upgrade

Fixed-cost shipping upgrades add to the base shipping cost, rather than replace it. For example, a base shipping cost of $5 with an upgrade cost of $10 will charge the buyer $15 total for shipping.

Variations don’t have separate shipping costs. If you have a listing that varies greatly in size or weight, the best way to reflect accurate shipping costs is to list each variation in a different listing.

There are a few reasons you may not be able to use calculated shipping:

  • Currently, only sellers who use USPS or Canada Post to send orders can use calculated shipping. If you’re in a different country, can’t use these carriers, or ship your items as letter mail or freight, you’ll need to set fixed-cost shipping rates
  • Calculated shipping is not available yet on the Android version of Sell on Etsy. If you use the Sell on Etsy app on an Android phone or tablet, you’ll need to use Etsy.com to set up or edit calculated shipping settings.
  • Calculated shipping can’t be used on private, custom listings. 

If none of these apply, click I still need help and Etsy Support can look into your issue.

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