To help make your account more secure, create a password that is easy to remember but hard for someone else to guess. Use two-factor authentication and keep an eye on your sign-in notifications.

How to create a secure password

To help you create a secure password, here are some password best practices:

Do use

• At least eight characters, but the longer the better
• A mix of lowercase and uppercase letters, numbers, and symbols

Don't use

• Your username
• A previous password or password used on another site
• Consecutive keyboard combinations such as "qwerty" or "asdfg"
• A complete dictionary word or obvious combinations of dictionary words
• Slang terms, common misspellings, or words spelled backward
• Names such as your company name or names of spouses, kids, other relatives, or pets
• Personal information such as your age or birth date

Learn how to change your password.

How to set up two-factor authentication

Two-factor authentication is automatically enabled when you open a new shop on Etsy. With two-factor authentication, you’re required to enter your password and a verification code when: 

• you sign in using a different browser or on a new device; and
• every 30 days.

The verification code is sent to you through either an authenticator app, or a call or text to your phone. You can use the same phone number or authenticator app for verifying multiple accounts that you own. 

To set up two-factor authentication on Etsy.com:

1. On Etsy.com, in your Account settings, go to Security.
2. Under Two-Factor Authentication, choose Turn on 2FA.
3. Choose which option you want to use for 2FA: SMS, Phone, or Authenticator App. 
4. Select Continue. 
5. Follow the instructions on screen to confirm the 2FA verification.
6. You'll be given backup codes. Choose to either Save to your device or Copy codes. 
7. Select Done. 

To set up-two factor authentication for the Etsy Seller app: 

1. On the Etsy Seller app, go to the More tab. 
2. Under Account & app settings, select 2 Factor authentication 
3. Choose which option you want to use for 2FA: SMS, Phone, or Authenticator App. 
4. Select Continue. 
5. Follow the instructions on screen to confirm the 2FA verification.
6. You'll be given backup codes. Choose to either Save to your device or Copy codes. 
7. Select Done. 

What are backup codes?

With two-factor authentication, you can download backup codes to use when you don't have your phone to sign in. Save these codes in a safe place. You can only use each code once.

Can I turn off two-factor authentication?

You can turn two-factor authentication off and on again at any time. 

To turn off two-factor authentication:

Is call or text verification available in my country?

Depending on your country, receiving a verification code to your phone may not be available. If your country is not listed below, you will likely need to set up two-factor authentication using an authenticator app.

Countries that can receive a verification code through call or text:

What is an authenticator app?

An authenticator app is an app for Apple or Android devices that generates a verification code.

To set up an authenticator app when opening a new shop on Etsy.com:

To set up an authenticator app in your Security settings:

How to view your sign-in history 

Your sign-in history shows you when and where you sign in to your Etsy account. You'll see your sign in history for up to 10 of your most recent sign-ins.

To see your sign-in history:

If you signed in to Etsy on a public computer and forgot to sign out, you can select Sign out to remove your active session from that device.