How to Update and Verify Your Bank Account for Etsy Payments Deposits

The bank account on file for Etsy Payments is the bank account where your available sales funds will be deposited, per your deposit schedule. Learn how to set up your deposit schedule.

US sellers may see an option to connect with Plaid to add their bank accounts. We’re testing an easy, secure way of verifying your bank details to help ensure you’ll receive your deposits without trouble. If you’re asked to connect with Plaid, follow the prompts. If you’re in the US and aren’t asked to connect with Plaid, you don’t need to take further action to verify your bank details. Learn about Plaid’s security measures.

  1. On Etsy.com, select Shop Manager. On the Sell on Etsy app, tap More and Your shop.
  2. Choose Finances.
  3. Select Payment settings.
  4. Choose Update next to Bank details. You may need to confirm your current bank details on file.
  5. Enter your new bank details.
  6. Select Save.

The name on your bank account must match the name or business entity you have entered on your Legal and tax information page.

The format you must enter for your bank account varies by country. Find the bank account format for your country.

Once you’ve updated your bank account, your Etsy Payments funds will be on hold for five days to protect your account from any possible misuse.

Depending on your location, you may need to verify your bank details with a test deposit.

Jump to a section:

Verification for US bank accounts

A small test deposit should appear in your account within 3—7 days. This is a courtesy to let you know that deposits are working properly. Once you see the deposit, no further action is required on your part.

If you’re setting up a new shop, you’ll receive a small deposit to your bank account after you open your shop to the public. No deposit will be sent to your bank account while setting up your shop before opening it.

Verification for bank accounts outside the US

If your bank account is located in a country, other than the US, where Etsy Payments is available you will need to verify your bank account before you can receive any funds from your sales.

If your shop was opened after March 1, 2022, you can add your bank account after your first sale. Be sure to add your bank details within 30 days of your first sale to avoid your shop being suspended. You’re required to verify your bank details within 60 days or your shop will be suspended.

My bank account is in a different currency from my Payment account

If your bank account is in a different currency from your Payment account currency, you can upload a bank statement for verification. We’ll review it within 5 business days.

  1. On Etsy.com select Shop Manager.
  2. Choose Finances.
  3. Select Payment settings.
  4. Choose Update next to Bank details. You may need to confirm your current bank details on file.
  5. Under Bank country & currency, choose My bank account is in another currency. Note that we can only pay out in your Payment account currency..
  6. Select Save and upload bank statement.
  7. Drag and drop or select a file of your bank statement.
  8. Choose Submit.
  9. Select Save.

We’ll issue deposits in your Payment account currency, even if your bank currency is different.

My bank account is in the same currency as my Payment account

If your bank account is in the same currency as your Payment account, you’ll receive a small deposit from Etsy within 5 business business days after you update your bank account or begin verifying your bank account after your first sale. The deposit will be processed by our third party payment partners, such as Adyen or Envoy via WorldPay.

Once you receive the small deposit in your bank account, enter the amount in your Payment settings on Etsy.

How do I get a test deposit after my first sale?

Be sure to send the small deposit your bank details within 30 days of your first sale to avoid your shop being suspended.

  1. On Etsy.com or the Sell on Etsy app, go to Shop Manager.
  2. Go to Finances.
  3. Choose Payment settings.
  4. Choose Verify Account next to Bank details.
  5. Select Save & send small deposit.

How do I verify my bank account after I get the small deposit?

  1. On Etsy.com or the Sell on Etsy app, go to Shop Manager.
  2. Go to Finances.
  3. Go to Payment account.
  4. Select Verify account.
  5. Enter the amount of the small deposit from Etsy you see in your bank account. The deposit may appear as from WorldPay, Envoy, or Adyen.
  6. Select Verify account.

You will also see a Verify account button in Shop Manager under the Shop advisor section. This will link directly to verifying your bank account. 

You may be asked to upload a bank statement for verification if you enter the wrong deposit amount multiple times. We’ll review your bank statement within approximately 5 business days.

What if I have trouble verifying my bank account?

I see Come back later and can’t enter the deposit amount.

  • You must return later, even if you’ve received the deposit.
  • Continue to check back each day. You’ll be able to enter your deposit amount on Etsy within a few days.
  • Etsy Support isn’t able to remove the Come back later message.

I’m entering the amount, but Etsy says it’s wrong.

  • Enter the small deposit exactly as it appears on your statement.
  • Be sure you’re entering the most recent deposit. You might have received multiple test deposits if you tried updating your bank account more than once. All earlier deposits will be void.
  • It can take up to 5 business days after updating your bank account to receive the small deposit.
  • If you update your bank account on Etsy and check your statement soon after, you may see an outdated small deposit. Wait until you get the new small deposit.

I haven’t received the small deposit

  • Wait 5 business days. If you don’t see the deposit after 5 business days, enter your bank details again to have a new deposit sent to your bank account.
  • If you still don’t receive the deposit, contact your bank to confirm your account details or try adding a different bank account.

I verified my bank account but I’m still suspended

  • If you reach the maximum attempts to verify, or don’t verify your bank account within 60 days of updating your bank details, your shop will be suspended.
  • If you reach the maximum attempts to verify, you will be asked to upload a bank statement to complete the verification before we can reinstate your shop. We’ll review your bank statement within approximately 5 business days.
  • If you’ve located your small deposit and have the option to verify, do so on Etsy.com and not the Sell on Etsy app before reaching out to Etsy Support for help reinstating your shop.
  • It’s not possible to verify on the Sell on Etsy app while suspended.

New bank account is in a different country than old account

If you’re in the eurozone

If your current bank account is located in the eurozone of Europe and you’re moving to another country within the eurozone, you can select Contact support at the bottom of this page for help updating your bank to the new country.

If you’re anywhere else

It’s not possible to change to a bank account to another country.

The best option is to open a new Etsy shop. With your new shop, you can set your bank account to one in your current country. However, you can’t merge Etsy accounts or transfer information from your original shop to your new shop. This means that shop data, including listings, reviews, or sales numbers, can't be moved over to a new account. You can include the URL for your original shop in your new shop to display your reviews and sales numbers to shoppers.

You can update the bank account for your shop in your Shop Manager. To add your updated bank information, you'll first need to confirm the bank account details you previously had on file.

If you’re having trouble confirming your previous bank details, we suggest getting in touch with your bank directly. While this might be an old or outdated account, the bank should keep this information on file for 7 years. By getting in touch with your bank, you’ll generally get your previous bank details quickly.

If you still need help, you’ll need to provide answers to verification questions. Click I still need help and answer the verification questions in the email form. For security reasons, please do not provide us with your full bank details.

The format of your bank account that’s required to receive deposits varies by country. Your bank can provide more information on the format you should use, as well as confirm your bank account details to ensure they’re entered correctly on Etsy. 

Find the accepted bank account format for your country.

Sellers in the US

A small test deposit should appear in your account within 3—7 days. This is a courtesy to let you know that deposits are working properly. Once you see the deposit, no further action is required on your part.

If you’re setting up a new shop, you’ll receive a small deposit to your bank account after you open your shop to the public. No deposit will be sent to your bank account while setting up your shop before opening it.

Sellers outside the US

If your bank account is located outside the US you will need to verify your bank account before you can receive any funds from your sales.

If your shop was opened after March 1, 2022, you can add your bank account after your first sale. Be sure to add your bank details within 30 days of your first sale to avoid your shop being suspended.
You’re required to verify your bank details within 60 days or your shop will be suspended.

My bank account is in a different currency from my Payment account

If your bank account is in a different currency from your Payment account currency, you can upload a bank statement for verification. We’ll review it within 5 business days. We’ll issue deposits in your Payment account currency, even if your bank currency is different.

To verify your bank account when your Payment account currency is different: 

  1. On Etsy.com select Shop Manager.
  2. Choose Finances.
  3. Select Payment settings.
  4. Choose Update next to Bank details. You may need to confirm your current bank details on file.
  5. Under Bank country & currency, choose My bank account is in another currency. Note that we can only pay out in your Payment account currency..
  6. Select Save and upload bank statement.
  7. Drag and drop or select a file of your bank statement.
  8. Choose Submit.
  9. Select Save.

My bank account is in the same currency as my Payment account

If your bank account is in the same currency as your Payment account, you’ll receive a small deposit from Etsy 2–3 business business days after you update your bank account or begin verifying your bank account after your first sale. The deposit will be processed by our third party payment partners, such as Adyen or Envoy via WorldPay.

Once you receive the small deposit in your bank account, enter the amount in your Payment settings on Etsy.

  • You must return later, even if you’ve received the deposit.
  • Continue to check back each day. You’ll be able to enter your deposit amount on Etsy within a few days.
  • Etsy Support isn’t able to remove the Come back later message.
  • Enter the small deposit exactly as it appears on your statement.
  • Be sure you’re entering the most recent deposit. You might have received multiple test deposits if you tried updating your bank account more than once. All earlier deposits will be void.
  • It can take up to 5 business days after updating your bank account to receive the small deposit.
  • If you update your bank account on Etsy and check your statement soon after, you may see an outdated small deposit. Wait until you get the new small deposit.
  • Wait 5 business days. If you don’t see the deposit after 5 business days, enter your bank details again to have a new deposit sent to your bank account.
  • If you still don’t receive the deposit, contact your bank to confirm your account details or try adding a different bank account.
  • If you reach the maximum attempts to verify, or don’t verify your bank account within 60 days of updating your bank details, your shop will be suspended and you may need to contact Etsy.
  • If you’ve located your small deposit and have the option to verify, do so on Etsy.com and not the Sell on Etsy app before reaching out to Etsy Support for help reinstating your shop.
  • It’s not possible to verify on the Sell on Etsy app while suspended.
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