You can purchase and print UPS shipping labels directly from Etsy.com or the Etsy Seller app.
To buy UPS shipping labels from Etsy, you must be a seller based in the US. At this time, labels can only be purchased for domestic addresses.
Jump to a section:
- What shipping services does UPS offer?
- How much do shipping labels cost?
- What is UPS® Ground Saver?
- Where can I ship my UPS package from?
- How do UPS refunds and claims work?
What shipping services does UPS offer?
Etsy and UPS offer a selection of methods for sending parcels to domestic addresses, which include both standard and expedited services:
- UPS® Ground Saver (2-7 business days)
- UPS® Ground (1-5 business days)
- UPS 3 Day Select® (3 business days)
- UPS 2nd Day Air® (2 business days)
- UPS 2nd Day Air A.M.® (2 business days)
- UPS Next Day Air Saver® (1 business day)
- UPS Next Day Air® (1 business day)
Be sure to familiarize yourself with UPS prohibited and restricted items.
How much do shipping labels cost?
When you purchase a UPS shipping label on Etsy, you may receive discounted shipping rates. Aside from Etsy’s transaction fees, there are no additional membership fees to use UPS shipping labels.
The cost of your UPS shipping label is based on the origin, destination, weight, and dimensions of the package.
The cost of each purchased shipping label will appear separately in your payment account. Associated credits, additional fees, or surcharges will also be listed on your payment account as a “Shipping Label Adjustment.”
If you record a different size or weight of your parcel than UPS when purchasing labels from Etsy, UPS may adjust the final cost of your label after delivery. Learn more about measuring UPS packages:
What is UPS® Ground Saver?
UPS® Ground Saver is an economy, residential, ground delivery service that's perfect for lightweight, non-time sensitive packages. UPS® Ground Saver provides door-to-door tracking and delivers 7 days a week to US residential addresses.
What are the maximum package size and weight limitations for UPS® Ground Saver?
- Packages must be at least 4” high, 6” long, and .75” wide, not to exceed 130” in length and girth combined, and no single dimension may exceed 60” in length.
- The maximum actual weight is 70 lbs.
- Packages with an actual weight of less than 1 lb. are subject to a minimum billable weight of 1 lb.
Where can I ship my UPS package from?
You have several options for how to ship your package:
- UPS Access Point® locations: You can drop off pre-labeled packages at one of the 22,000 UPS Access Point® locations, including The UPS Store® and local independent retailers.
- UPS® Drop Boxes locations: With UPS® Drop Box locations, you can drop off your shipment 24 hours a day, 7 days a week.
How do UPS refunds and claims work?
You can request a refund for unused, unscanned labels within 30 days of purchase.
For refunds related to lost or damaged packages without additional shipping insurance, file a claim directly with UPS.
- On UPS.com, choose Support, then File a Claim.
- If you have an existing ID, log in to file a claim. Otherwise, select Sign up to register, then proceed to the option to file a claim.
- During the Start a Claim process, choose Single Claim.
- Enter the package tracking number.
- Select that you are the Shipper in relation to the package.
- Check “Did you ship this package through a third-party eCommerce site?”.
- Provide your email address. This must be the same email address you use for your Etsy shop.
- Specify whether you’re reporting a lost or damaged package, then choose Next.
For lost package claims:
- Fill out information related to the package and its merchandise, as well as any replacement shipments that were sent.
- Fill out the alternate payment recipient form with your information during your claim to ensure payment is made properly to you.
For damaged package claims:
- Fill out information related to the package and its condition. You'll be required to upload documentation detailing the damage that occurred.
- Fill out the alternate payment recipient form with your information during your claim to ensure payment is made properly to you.
Once a claim is submitted, follow the progress of the claim at any time. On www.UPS.com, select View an Existing Claim to access the Claims Dashboard. In the Claims Dashboard, you can select View Detail and View Notification for further instruction.
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Claims will only be considered if the shipment was retained in the UPS network and not transferred to USPS. Track the shipment and ensure it was not transferred to USPS before opening a claim.
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UPS® Ground Saver is designed for low-value shipments. UPS provides up to $20 in carrier liability coverage; however, since UPS® Ground Saver is a limited liability service, all UPS carrier liability is discontinued once a shipment has been tendered to USPS.
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Sellers may file a claim directly with USPS for a UPS® Ground Saver shipment that was tendered to USPS.
- If you insured your package through Shipsurance, learn how to file a claim.