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Orders & Shipping

  • Order Processing Times

    • How to Set Up Estimated Delivery Dates
    • How to Set Processing Times and “Ship-By” Dates
  • Manage Orders

    • How to Calculate Order Earnings
    • How to Use a Third-Party Provider to Ship Your Order
    • How to Add Tracking and Complete an Order
    • Refunds, Returns, and Exchanges for Sellers
    • Packing Slips and Order Receipts for Sellers
  • Shipping Labels

    • Royal Mail Shipping Labels on Etsy
    • UPS® Shipping Labels on Etsy
    • How to Purchase Shipping Labels on Etsy
    • How to Download and Print a Shipping Label
    • Customs Information for International Shipping
  • Shipping Rates

    • How to Calculate Shipping Costs on Etsy
    • How to Offer Free Shipping
    • How to Set Up Calculated Shipping
  • Reviews & Cases

    • How to Resolve a Case from a Buyer
    • How the Review System Works for Sellers
    • What to Do if You Receive a Negative Review
    • How to Report a Review

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