• Offering Free Shipping

  • How to Offer a Free Shipping Guarantee
  • How to Use the Smart Pricing Tool: Sellers Outside the US
  • How to Offer Free Shipping
  • Why Should I Offer Free Shipping?
  • How to Use the Smart Pricing Tool: US Sellers
  More

• Manage Orders

  • How to Complete Orders if Your Shop is Closed or Suspended
  • How to Update the Buyer's Shipping Information
  • Where Can I Find My Total Number of Sales?
  • How to Help a Buyer With a Return
  • How to Issue a Full or Partial Refund For an Order
  More

• Shipping Labels

  • I'm Having a Technical Problem with Shipping
  • How to Purchase Australia Post, Canada Post, Global Postal Shipping, USPS, and Royal Mail Shipping Labels
  • How to Purchase FedEx Shipping Labels
  • How to Print a Shipping Label
  • How to Purchase Insurance for Shipping Labels
  More

• Rates & Processing Times

  • How to Set Up Estimated Delivery Dates
  • Determining Accurate Shipping Costs
  • What Are Package Preferences for Calculated Shipping?
  • Shipping Destination Settings
  • Determining and Adding Shipping Rates
  More