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  3. Orders & Shipping

Orders & Shipping

  • Order Processing Times

    • How to Set Up Estimated Delivery Dates
    • How to Set Processing Times and "Ship By" Dates
  • Manage Orders

    • How to Add Tracking and Complete an Order
    • Refunds, Returns, and Exchanges for Sellers
    • Packing Slips and Order Receipts
    • How to Help a Buyer With a Return
    • How to Cancel a Sale
  • Shipping Labels

    • How to Purchase Shipping Labels on Etsy
    • How to Download and Print a Shipping Label
    • Customs Information for International Shipping
    • How to Purchase a Return Shipping Label
    • How to Refund Shipping Labels Purchased Through Etsy
  • Shipping Rates

    • How to Offer Free Shipping
    • How to Set Up Calculated Shipping
    • Determining and Adding Shipping Rates
    • How to Add Shipping Upgrades to Your Shop
    • Discounted Shipping For Multiple Items
  • Reviews & Cases

    • How to Resolve a Case from a Buyer
    • How the Review System Works for Sellers
    • What to Do if You Receive a Negative Review
    • How to Report a Review

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