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Selling with Etsy
Orders & Shipping
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Manage Orders
Planet-Friendly Packaging
What if My Buyer's Package Gets Lost?
How to Change a Buyer's Shipping Address
How to Complete Orders if Your Shop is Closed or Suspended
How to Update the Buyer's Shipping Information
Where Can I Find My Total Number of Sales?
How to Help a Buyer With a Return
How to Issue a Full or Partial Refund For an Order
Refunds, Returns, and Exchanges for Sellers
Message to Buyers
What to Do If There's a Chargeback in Your Shop
How to Add Tracking and Complete an Order
Packing Slips and Order Receipts