Working with Production Partners on Etsy

A production partner  is a company or individual (who’s not part of your Etsy shop) that helps physically produce items based on your own, original designs. Examples of production services include, but are not limited to: fine art and apparel printing, 3D-printing, cutting, sewing, casting, plating, and engraving.

Production partners do not include your own shop members or suppliers from whom you source ready-made products to resell.

Handmade items produced with a production partner must abide by our Handmade Policy. We require sellers using production assistance to transparently share this information on the applicable listings.

Some reasons that you might work with a production partner include:

  • You don’t have the equipment or technical ability to manufacture items you have designed.
  • Your business is growing, and you need help keeping up with the quantity of orders that you are receiving.

Learn more about Etsy’s ethical expectations for sellers who work with production partners.

How to add a production partner

There are several ways to add a production partner:

You can also create production partner profiles in the production partner manager:

  1. In Shop Manager, click Settings.
  2. Click Production partners.
  3. Select Add a new production partner and fill out a form telling Etsy and the community about your partnership. The information not marked Private will be shared publicly in your shop.
  4. Next to Production partner, enter your partner’s business name. Etsy requires that you disclose the business name, but you can choose to keep this private in your shop. In that case, you will enter a public title (such as “Apparel printer”) that describes what kind of business they are.
  5. Enter your partner’s city, state, province, etc. As you type, select from the list that appears.
  6. In the About production partner field, describe how you work with them. This public information can include why you chose this partner and the types of services that they provide for you.
  7. The answers you select in the About your partnership dropdown menus are only for Etsy’s internal use. These won’t show up publicly in your shop or listings.
  8. Preview how this will look on your shop’s About Section. Your partner’s business name or descriptive title will appear along with their location and the About your partnership description.

The About your partnership description won’t appear on linked listings, but your partner’s location and business name or descriptive title will.

How to remove or edit a production partner from your listings

You can edit or remove a production partner in several ways:

  • Click Listings in Shop Manager. Click a listing and you can de-select a production partner from an individual listing.
  • Select the listings you want to edit from the Listings page. Click Editing options, then Production partners. De-select the partner and click Update.
  • In the Production partners manager, click Edit or the X on the right of the partner. These changes will automatically be reflected on all linked listings.

On the Sell on Etsy app, production partner profiles can only be edited while adding or editing a listing. You can access the other editing tools on a computer or mobile web browser.

I don’t have a production partner

You don’t need to disclose a production partner if you are making your own items or selling qualifying vintage or craft supply goods.

If the listing editor requires you to add a production partner but you don’t have one, review Etsy’s Seller Policy to make sure that your items meet our guidelines.

Production partners only apply to items that you are designing, then having made with production assistance. Production partners don’t apply to items that you or your shop members physically make or to products that you are not personally designing.

After you disclose your production partners

If Etsy has any questions about your production partner disclosures, we may reach out to you directly over email for more details. Otherwise, no further action is required.

If we need more information, we may ask about:

  • Your design process
  • The production process used to create your items
  • How you work and communicate with your production partner

In order to make sure that your items and shipping details are accurately represented to buyers, you will also want to:

  • Update your listings’ shipping locations to accurately reflect if they are shipping from a production partner’s location
  • Fill out your shop’s About Section to tell the story of how you design and create your items
Was this article helpful?

Still have questions?

Contact support