The buyer's delivery address submitted with their order can be edited when you purchase a postage label (available to sellers in the US, Canada, UK, and Australia). Or, you can leave a private note on the order with the buyer's requested address. That way, you'll see it when you're ready to dispatch the item.

To edit the address when purchasing a postage label:

1. Follow the steps to purchase postage labels.
2. Select the Edit link near the buyer's address.
3. Choose Purchase to complete the purchase. Address changes made without completing the postage label purchase won’t be saved.

How to add a private note

If postage labels aren’t available in your area, you won’t be able to change the delivery address. However, you can add a private note to the order as a reminder of the new address requested by the buyer.

To add a private note:

1. On Etsy.com, go to your Shop Manager.
2. Choose Orders.
3. Choose the order number.
4. Choose Add a private note.
5. Type in the new delivery address
6. Choose Save.

Address edits should be confirmed with the buyer via Messages. Another option is to cancel the order and have the buyer repurchase with a correct address.