Skip to content
Help Centre
Sign in
Shopping on Etsy
Selling with Etsy
Etsy
Selling with Etsy
Orders & Shipping
Manage Orders
Manage Orders
How to Add Tracking and Complete an Order
Refunds, Returns, and Exchanges for Sellers
Packing Slips and Order Receipts for Sellers
How to Help a Buyer With a Return
How to Cancel a Sale
How to Issue a Full or Partial Refund For an Order
What if My Buyer's Package Gets Lost?
How to Change a Buyer's Delivery Address
How to Complete Orders if Your Shop is Closed or Suspended
How to Update the Buyer's Delivery Information
Where Can I Find My Total Number of Sales?
Planet-Friendly Packaging