Skip to content
Etsy

Help Centre

Shopping on Etsy Selling with Etsy
  1. Etsy
  2. Selling with Etsy
  3. Orders & Shipping
  4. Manage Orders

Manage Orders

  • One-Step Order Cancellation Prototype
  • What if My Buyer's Package Gets Lost?
  • How to Change a Buyer's Delivery Address
  • How to Complete Orders if Your Shop is Closed or Suspended
  • How to Update the Buyer's Delivery Information
  • Where Can I Find My Total Number of Sales?
  • How to Help a Buyer With a Return
  • How to Issue a Full or Partial Refund For an Order
  • Refunds, Returns, and Exchanges for Sellers
  • Refunding an Order via PayPal
  • Message to Buyers
  • Invoicing Directly With PayPal
  • Chargebacks and Your Shop
  • How to Mark an Order as Complete
  • Packing Slips and Order Receipts

Footer

Etsy Keep Commerce Human
© 2019 Etsy, Inc.
Terms of Use
Privacy
Interest-based ads