• Offering Free Delivery

  • How to Offer a Free Delivery Guarantee
  • How to Use the Smart Pricing Tool: Sellers Outside the US
  • How to Offer Free Delivery
  • Why Should I Offer Free Delivery?
  • How to Use the Smart Pricing Tool: US Sellers
  More

• Manage Orders

  • How to Complete Orders if Your Shop is Closed or Suspended
  • How to Update the Buyer's Delivery Information
  • How to View Your Sales and Orders
  • How to Help a Buyer With a Return
  • How to Issue a Full or Partial Refund For an Order
  More

• Shipping Labels

  • How to Purchase Royal Mail, USPS, and Australia Post Postage Labels
  • How to Purchase FedEx and Canada Post Postage Labels
  • How to Print a Postage Label
  • How to Purchase Insurance for Postage Labels
  • How to Request a Refund for a Shipping Label
  More

• Rates & Processing Times

  • How to Set Up Estimated Delivery Dates
  • Determining Accurate Postage Costs
  • What Are Package Preferences for Calculated Postage?
  • Delivery Destination Settings
  • Determining and Adding Postage Rates
  More