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  2. Selling with Etsy
  3. Orders & Shipping

Orders & Shipping

  • Order Processing Times

    • How to Set Up Estimated Delivery Dates
    • How to Set Processing Times and “Dispatch-By” Dates
  • Manage Orders

    • How to Add Tracking and Complete an Order
    • Refunds, Returns, and Exchanges for Sellers
    • Packing Slips and Order Receipts
    • How to Help a Buyer With a Return
    • How to Cancel a Sale
  • Postage Labels

    • How to Purchase Postage Labels on Etsy
    • How to Download and Print a Postage Label
    • Customs Information for International Delivery
    • How to Purchase a Return Postage Label
    • How to Refund Postage Labels Purchased Through Etsy
  • Rates & Processing Times

    • How to Offer Free Delivery
    • How to Set Up Calculated Postage
    • Determining and Adding Postage Rates
    • How to Add Delivery Upgrade to Your Shop
    • Discounted Delivery For Multiple Items
  • Reviews & Cases

    • How to Resolve a Case from a Buyer
    • How the Review System Works for Sellers
    • What to Do if You Receive a Negative Review
    • How to Report a Review

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