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Orders & Shipping

  • Order Processing Times

    • How to Set Up Estimated Delivery Dates
    • How to Set Processing Times and “Dispatch-By” Dates
  • Manage Orders

    • How to Calculate Order Earnings
    • How to Use a Third-Party Provider to Deliver Your Order
    • How to Add Tracking and Complete an Order
    • Refunds, Returns, and Exchanges for Sellers
    • Packing Slips and Order Receipts for Sellers
  • Postage Labels

    • Royal Mail Postage Labels on Etsy
    • UPS® Postage Labels on Etsy
    • How to Purchase Postage Labels on Etsy
    • How to Download and Print a Postage Label
    • Customs Information for International Delivery
  • Rates & Processing Times

    • How to Calculate Postage Costs on Etsy
    • How to Offer Free Delivery
    • How to Set Up Calculated Postage
  • Reviews & Cases

    • How to Resolve a Case from a Buyer
    • How the Review System Works for Sellers
    • What to Do if You Receive a Negative Review
    • How to Report a Review

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