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Shopping on Etsy
Selling with Etsy
Etsy Help
Selling with Etsy
Orders & Shipping
Orders & Shipping
Order Processing Times
How to Set Up Estimated Delivery Dates
How to Set Processing Times and “Ship-By” Dates
Manage Orders
How to Add Tracking and Complete an Order
Refunds, Returns, and Exchanges for Sellers
Packing Slips and Order Receipts
How to Help a Buyer With a Return
How to Cancel a Sale
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Shipping Labels
UPS® Shipping Labels on Etsy
How to Purchase Shipping Labels on Etsy
How to Download and Print a Shipping Label
Customs Information for International Shipping
How to Purchase a Return Shipping Label
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Shipping Rates
How to Estimate Shipping Costs on Etsy
How to Offer Free Shipping
How to Set Up Calculated Shipping
Determining and Adding Shipping Rates
How to Add Shipping Upgrades to Your Shop
More
Reviews & Cases
How to Resolve a Case from a Buyer
How the Review System Works for Sellers
What to Do if You Receive a Negative Review
How to Report a Review